Title: PDF not loading
Last modified: February 19, 2024

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# PDF not loading

 *  Resolved [jdelgadoesteban](https://wordpress.org/support/users/jdelgadoesteban/)
 * (@jdelgadoesteban)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/pdf-not-loading-10/)
 * Hello, the pdf added to this page does not display, we just get LOADING message
   but it never finishes loading. Any help with this will be greatly appreciated.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpdf-not-loading-10%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Slava Abakumov](https://wordpress.org/support/users/slaffik/)
 * (@slaffik)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/pdf-not-loading-10/#post-17435635)
 * Hello there,
 * I see that you are using a caching plugin. Please read this article: [https://wp-pdf.com/kb/using-caching-or-minifying-plugins/](https://wp-pdf.com/kb/using-caching-or-minifying-plugins/)
 * You may need to adjust your LiteSpeed Cache plugin settings.
 * Here is a quote from the article:
 * > This error often presents as PDFs failing to load, appearing as a link, or 
   > get stuck on loading. To rectify this error, you will need to exclude the following
   > URIs for the plugin scripts from any caching and/or minifying tools:
   > **Free version paths:**
   >  - /wp-content/plugins/pdf-embedder/js/all-pdfemb-basic-4.6.4.min.js
   >  - /wp-content/plugins/pdf-embedder/js/pdfjs/pdf-4.6.4.min.js
   >  - /wp-content/plugins/pdf-embedder/js/pdfjs/pdf-4.6.4.worker.min.js
   > Please refer to the caching/minifying plugin’s documentation for specific instructions
   > on where and how to add these script paths as these exclusions may be located
   > in “hidden” Advanced settings options. The scripts should be excluded from 
   > aggregate / inline caching as well as general JS caching.
   > Be sure to _flush_ any caches including ones specifically for **JS** after 
   > you exclude the scripts so that they can be loaded by the site again and the
   > embed viewer should be displayed correctly once this has been done.
    -  This reply was modified 2 years, 3 months ago by [Slava Abakumov](https://wordpress.org/support/users/slaffik/).
 *  Thread Starter [jdelgadoesteban](https://wordpress.org/support/users/jdelgadoesteban/)
 * (@jdelgadoesteban)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/pdf-not-loading-10/#post-17438234)
 * Dear Slava, thanks for your prompt reply, that indeed fixed the issue.
 * Javier

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘PDF not loading’ is closed to new replies.

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## Tags

 * [cache](https://wordpress.org/support/topic-tag/cache/)

 * 2 replies
 * 2 participants
 * Last reply from: [jdelgadoesteban](https://wordpress.org/support/users/jdelgadoesteban/)
 * Last activity: [2 years, 3 months ago](https://wordpress.org/support/topic/pdf-not-loading-10/#post-17438234)
 * Status: resolved