Title: pdf module for WP-Invoice
Last modified: August 14, 2018

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# pdf module for WP-Invoice

 *  Resolved [alev](https://wordpress.org/support/users/alev/)
 * (@alev)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/pdf-module-for-wp-invoice/)
 * Hi
    I install WP-Invoice: PDF and it does not work. I am getting an error message:
 * DOMPDF_Exception thrown
 * No block-level parent found. Not good.
    Anu one has an idea on how to fix it?
 * Thank You
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpdf-module-for-wp-invoice%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [alev](https://wordpress.org/support/users/alev/)
 * (@alev)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/pdf-module-for-wp-invoice/#post-10592303)
 * Very strange that it has been almost 14 hours and no one willing to let me know
   on how to resolve an issue with DOMPDF_Exception problem.
    Usually developer 
   support interested in assisting users of their plugins. I guess I will need to
   look at a different plugin that can provide service. Very upsetting, poor tech
   support
 *  Plugin Contributor [MariaKravchenko](https://wordpress.org/support/users/mariakravchenko/)
 * (@mariakravchenko)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/pdf-module-for-wp-invoice/#post-10597206)
 * Hello.
 * You are using a free plugin and posting your question in the community forum.
   The mentioned issue is not common and not replicable. You provided not enough
   details on how the issue could be replicated and what settings/plugins your site
   has.
 * Regards.
 *  Thread Starter [alev](https://wordpress.org/support/users/alev/)
 * (@alev)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/pdf-module-for-wp-invoice/#post-10597316)
 * I stop providing information due to poor response to my question.
    I am not a
   programmer and I provide you with whatever information I had. And as I said I
   would have no problem buying this plugin if you had a price for it. I did like
   it and it works fine with the exception your PDF addon did not work and create
   an error plus the only way client would be able to see invoice on the line if
   the login into a site but that was not the main problem. pdf addon was the big
   one it made your plugin unusable ….. Plus VERY POOR support
 *  Plugin Contributor [MariaKravchenko](https://wordpress.org/support/users/mariakravchenko/)
 * (@mariakravchenko)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/pdf-module-for-wp-invoice/#post-10599791)
 * Our free plugins just do not have 24/7 support. We are checking the issue on 
   our test environment and like in your case that is not a common issue, which 
   could be replicated. That may be an issue with third-party plugins, theme or 
   some server options.
 * In such cases, we offer paid hourly support to investigate that directly on your
   site. – [https://app.hubspot.com/meetings/marcus-smoot](https://app.hubspot.com/meetings/marcus-smoot)
 * Regards.
 *  Thread Starter [alev](https://wordpress.org/support/users/alev/)
 * (@alev)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/pdf-module-for-wp-invoice/#post-10607013)
 * I got rid of this plugin 4 2 reasons.
    First terrible support Second terrible
   support

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘pdf module for WP-Invoice’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-invoice_c36510.svg)
 * [WP-Invoice - Web Invoice and Billing](https://wordpress.org/plugins/wp-invoice/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-invoice/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-invoice/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-invoice/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-invoice/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-invoice/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [alev](https://wordpress.org/support/users/alev/)
 * Last activity: [7 years, 8 months ago](https://wordpress.org/support/topic/pdf-module-for-wp-invoice/#post-10607013)
 * Status: resolved