Hi @sabineboogaard1985,
Thanks for doing those tests. You said that the admin receive the email, but not the PDF document attached. However, you also said that this email is not logged in the mail logging, right? If so, I wonder if the admin email is being intercepted by another plugin, maybe Autocomplete WooCommerce Orders, could you try by disabling this plugin and place a test order to check?
I disabled this plugin but still the email is not logged. The admin indeed does receive the emails.
Please write us at support@wpovernight.com to further investigate about this issue.
Thank you for your help, I contacted the support!
Doing a follow-up on this issue, it turned out that it was being caused by being using multiple recipients on the New order notification settings, but they were separated by semicolon (;) instead of comma (,), causing the mail not to be sent. After replacing the semicolon with a comma, the notification started sending again.
Thank you so much for noticing this! Where do yo see this? I didn’t even know there were more recipients…
You can see it under WooCommerce > Settings > Emails > New order > Recipient(s).
