Title: PDF generation doesn't work
Last modified: August 22, 2016

---

# PDF generation doesn't work

 *  Resolved [christian.glock](https://wordpress.org/support/users/christianglock/)
 * (@christianglock)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/pdf-generation-doesnt-work/)
 * Dear all,
 * unfortunately the PDF generation doesn’t work on my installation.
    Whenever I
   switch to the old tmp folder, it works. Assume, there are some files not copied
   during installation of the plugin. Pls. note, I use version 1.5.2 as a new installation.
 * Thanks for a short reply,
    Christian
 * [https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/](https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/)

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Ewout](https://wordpress.org/support/users/pomegranate/)
 * (@pomegranate)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/pdf-generation-doesnt-work/#post-5658149)
 * Hello Christian,
    I am sorry to hear it doesn’t work for you. On the status page,
   if you do not use the ‘old tmp’ setting, are all the tmp folders writable (green)?
   If not, you need to make sure they are. Indeed, some files are copied during 
   installation, namely the fonts.
 * If the folders were not writable during install, then indeed you may be missing
   the fonts – I’ll look into adding a switch that’ll allow you to copy these files
   manually later.
 * For now you can do that by copying everything from:
 *     ```
       /wp-content/plugins/woocommerce-pdf-invoices-packing-slips/lib/dompdf/lib/fonts/
       ```
   
 * to the font folder in the tmp folder, which usually looks like this:
 *     ```
       /wp-content/uploads/wpo_wcpdf/fonts/
       ```
   
 * Let me know if that helps!
 * Ewout

Viewing 1 replies (of 1 total)

The topic ‘PDF generation doesn't work’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-pdf-invoices-packing-slips/assets/icon-256x256.
   png?rev=2189942)
 * [PDF Invoices & Packing Slips for WooCommerce](https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/reviews/)

## Tags

 * [Generation](https://wordpress.org/support/topic-tag/generation/)
 * [pdf](https://wordpress.org/support/topic-tag/pdf/)

 * 1 reply
 * 2 participants
 * Last reply from: [Ewout](https://wordpress.org/support/users/pomegranate/)
 * Last activity: [11 years, 7 months ago](https://wordpress.org/support/topic/pdf-generation-doesnt-work/#post-5658149)
 * Status: resolved