Support » Plugin: Interactive 3D FlipBook » pdf flipbook file cannot be loaded at mobile

  • Resolved graphicmatsuda

    (@graphicmatsuda)


    Hi,
    We have the current light version of 3D Flipbook, it works fine on our website (under eCatalogue). However, our mobile site doesn’t seem to be working. I’ve tried on separate phones and difference browsers but all we see are blank white screens.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author iberezansky

    (@iberezansky)

    Hi,

    Checked on my mobile – it works.

    graphicmatsuda

    (@graphicmatsuda)

    Hi,
    Thanks for the reply. However, I checked on my colleagues’ and my mobiles. They are still not working. It crashes every time when I click to open each eCatalogue, then states “A problem repeatedly occurred on “https://matsudda.ca/e-catalogue/#ecat_290903”.

    Thanks in advance for your help.

    Man Lan

    I have the same problem, on the mobile web it does not load I suppose it is for the waiting time until the pdfs are loaded, on the computer if it loads but it takes a lot of time.
    I guess the solution will be to put images to load the image instead of directly loading the pdf.

    I’m right ???
    Can anyone answer ??
    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
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