Title: pdf export not working Last modified: August 22, 2016 --- # pdf export not working * Resolved [atomizer](https://wordpress.org/support/users/atomizer/) * (@atomizer) * [11 years, 6 months ago](https://wordpress.org/support/topic/pdf-export-not-working/) * UPM 2.7.0 Firefox 33 WP 4.0.1 PHP 5.4.34 * clicking the pdf icon does nothing – the browser just indicates it’s reloading the page, but nothing happens * is the PDF function relying on any 3rd party tool? * don’t know if this problem existed prior to 2.7 cause i didn’t try it with last version * not seeing any server error logs or anything in the browser console that would be helpful * [https://wordpress.org/plugins/universal-post-manager/](https://wordpress.org/plugins/universal-post-manager/) Viewing 15 replies - 1 through 15 (of 23 total) 1 [2](https://wordpress.org/support/topic/pdf-export-not-working/page/2/?output_format=md) [→](https://wordpress.org/support/topic/pdf-export-not-working/page/2/?output_format=md) * Plugin Author [Tomdever](https://wordpress.org/support/users/tomdever/) * (@tomdever) * [11 years, 6 months ago](https://wordpress.org/support/topic/pdf-export-not-working/#post-5524322) * Strange issue… Could you please show some link to that page? * Thread Starter [atomizer](https://wordpress.org/support/users/atomizer/) * (@atomizer) * [11 years, 6 months ago](https://wordpress.org/support/topic/pdf-export-not-working/#post-5524326) * i have the plugin disabled since the site is a public site, but if it’s any help… ` http://12bytes.org/` the problem existed on any page i tested with * here’s a list of potentially conflicting plugins if it helps – i can’t test more right now, but i start disabling some of them as soon as i can – i stuck an asterisk in front of those that i would suspect the most… * Auto Thickbox * BulletProof Security Category Tag Pages Child Pages Shortcode Comments-advanced Contact Form 7 * Disable Google Fonts Global Content Blocks Simple Share Buttons Adder * Speed Booster Pack Subscribe to Comments Reloaded Table of Contents Plus Title Remover WP-Pro-Quiz * Plugin Author [Tomdever](https://wordpress.org/support/users/tomdever/) * (@tomdever) * [11 years, 6 months ago](https://wordpress.org/support/topic/pdf-export-not-working/#post-5524328) * Ok, thank you, I’m going to create an identical WP and try to find the issue. * Thread Starter [atomizer](https://wordpress.org/support/users/atomizer/) * (@atomizer) * [11 years, 6 months ago](https://wordpress.org/support/topic/pdf-export-not-working/#post-5524330) * seems like allot of effort on your part – if you give me until tomorrow, at the latest, maybe i can pinpoint a conflicting plugin, assuming that is the cause * Thread Starter [atomizer](https://wordpress.org/support/users/atomizer/) * (@atomizer) * [11 years, 6 months ago](https://wordpress.org/support/topic/pdf-export-not-working/#post-5524334) * ok, i disabled most of my plugins, excluding BulletProof Security, and the issue was the same * also saw this error for one page when trying the PDF export… `FPDF error: Can't open image file: http://12bytes.org/wp-content/uploads/autoclipx-logo.png` * if you stick that URl in your browser, you’ll see that the image exists * that is for this page… `http://12bytes.org/software/autoclipx` * Thread Starter [atomizer](https://wordpress.org/support/users/atomizer/) * (@atomizer) * [11 years, 6 months ago](https://wordpress.org/support/topic/pdf-export-not-working/#post-5524343) * i’m trying to dig further into this and i found that text export is not working either – 404 – File not found * i see you’re using URL query strings for the exports, which makes me suspect that BulletProof Security may be conflicting since it’s pretty aggressive regarding injections and query strings, but even though i’m decent with RegExp’s, digging into BPS to try and isolate it is over my head * Thread Starter [atomizer](https://wordpress.org/support/users/atomizer/) * (@atomizer) * [11 years, 6 months ago](https://wordpress.org/support/topic/pdf-export-not-working/#post-5524344) * AHH SUCCESS! * in fact, **BulletProof Security** is the problem! * i should have tested that first, not last! * sorry for causing you more trouble than i should have * i’ll open a bug report with the BPS dev – he’s a cool guy and i’m sure he’ll quickly isolate the problem and provide a fix if that is a viable option * Plugin Author [Tomdever](https://wordpress.org/support/users/tomdever/) * (@tomdever) * [11 years, 6 months ago](https://wordpress.org/support/topic/pdf-export-not-working/#post-5524350) * Great! Thank you very much for your help! * Thread Starter [atomizer](https://wordpress.org/support/users/atomizer/) * (@atomizer) * [11 years, 6 months ago](https://wordpress.org/support/topic/pdf-export-not-working/#post-5524381) * well, the BPS dev and myself have been doing allot of testing and he says it ain’t his fault 🙂 * he, and i, are getting errors with that plugin disabled – i don’t know why your plugin worked once after disabling BPS, then never again, but that’s what seemed to happen – you can see his thread here… [https://wordpress.org/support/topic/compatibility-issue-with-universal-post-manager](https://wordpress.org/support/topic/compatibility-issue-with-universal-post-manager) * Plugin Author [Tomdever](https://wordpress.org/support/users/tomdever/) * (@tomdever) * [11 years, 6 months ago](https://wordpress.org/support/topic/pdf-export-not-working/#post-5524394) * Ok, It seems this plugin turns off PHP ‘allow_url_fopen’. I think this problem is due to the ‘allow_url_fopen’ setting which becomes disabled once this plugin is activated. Could you please check if BPS affects PHP ‘allow_url_fopen’ setting? * You should make sure the ‘allow_url_fopen’ PHP setting is ON on your server, I think it’s ON by default but BPS turns it off. * Thread Starter [atomizer](https://wordpress.org/support/users/atomizer/) * (@atomizer) * [11 years, 6 months ago](https://wordpress.org/support/topic/pdf-export-not-working/#post-5524414) * i didn’t create a php info file, but BPS tells me: PHP Allow URL fopen: On * i just tested again with a default htaccess file and BPS disabled – the PDF export works, but the contents of the document created does not match the page; image thumbnails are doubled and some content from my home page is included – also the txt export does not work: 404 * by the way, i’m using the default 2014 theme just so you know * you can tell me if you want to keep troubleshooting – if not, that’s fine, i understand this may be a rare problem – either way, i’m going to try another plugin like yours just to see what happens * Plugin Author [Tomdever](https://wordpress.org/support/users/tomdever/) * (@tomdever) * [11 years, 6 months ago](https://wordpress.org/support/topic/pdf-export-not-working/#post-5524430) * Ok, That’s hard to say whats going on there. Could you send admin access to your WP site to support[at]gvectors.com? I need it to be able check this issue and fix. * Thread Starter [atomizer](https://wordpress.org/support/users/atomizer/) * (@atomizer) * [11 years, 6 months ago](https://wordpress.org/support/topic/pdf-export-not-working/#post-5524440) * Tom, there are still problems with the plugin – i just re-enabled it, with BPS active also, and tried a pdf export – it seemed like it tried to wok (at least the page loading didn’t just keep churning endlessly) but i got this incorrect error msg: * `FPDF error: Missing or incorrect image file: http://12bytes.org/wp-content/uploads/ bs-tunnel-150x150.gif` * that was from this page: `http://12bytes.org/products` * and lastly the print function creates a file that seems to include none of the page content, but rather all of the main menu and sidebar items * from the page below the pdf export did work, but the featured image was duplicated in the file: `http://12bytes.org/products/xotic-pc` * text export and docx both result in a 404 on each page i tested * Plugin Author [Tomdever](https://wordpress.org/support/users/tomdever/) * (@tomdever) * [11 years, 6 months ago](https://wordpress.org/support/topic/pdf-export-not-working/#post-5524441) * Yes, I know, I’ve not finished yet. I’ll let you know once problems are solved. * Thread Starter [atomizer](https://wordpress.org/support/users/atomizer/) * (@atomizer) * [11 years, 6 months ago](https://wordpress.org/support/topic/pdf-export-not-working/#post-5524447) * Tom, hope this may help you out… * regarding my post #14, where the error is `FPDF error: Missing or incorrect image file: http://12bytes.org/wp-content/uploads/bs-tunnel-150x150.gif' for pdf export of page`[http://12bytes.org/products](http://12bytes.org/products)`, that image( bs-tunnel-150×150.gif) is on a totally different page and is not found at all in the source of the ‘products’ page Viewing 15 replies - 1 through 15 (of 23 total) 1 [2](https://wordpress.org/support/topic/pdf-export-not-working/page/2/?output_format=md) [→](https://wordpress.org/support/topic/pdf-export-not-working/page/2/?output_format=md) The topic ‘pdf export not working’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/universal-post-manager_b5ceda.svg) * [Universal Post Manager](https://wordpress.org/plugins/universal-post-manager/) * [Frequently Asked Questions](https://wordpress.org/plugins/universal-post-manager/#faq) * [Support Threads](https://wordpress.org/support/plugin/universal-post-manager/) * [Active Topics](https://wordpress.org/support/plugin/universal-post-manager/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/universal-post-manager/unresolved/) * [Reviews](https://wordpress.org/support/plugin/universal-post-manager/reviews/) * 23 replies * 4 participants * Last reply from: [AITpro](https://wordpress.org/support/users/aitpro/) * Last activity: [11 years, 6 months ago](https://wordpress.org/support/topic/pdf-export-not-working/page/2/#post-5524508) * Status: resolved