Title: PDF Export Bad Format Last modified: October 18, 2017 --- # PDF Export Bad Format * Resolved [theultrapreneur](https://wordpress.org/support/users/theultrapreneur/) * (@theultrapreneur) * [8 years, 9 months ago](https://wordpress.org/support/topic/pdf-export-bad-format/) * Hi there * if you select the ‘Export as PDF’ option you’ll see that the PDF is formatted badly with the text split with large gaps and highlighted blocks of text in grey etc. * Can this be resolved? Great plugin otherwise, keep up the good work * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpdf-export-bad-format%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/pdf-export-bad-format/page/2/?output_format=md) [→](https://wordpress.org/support/topic/pdf-export-bad-format/page/2/?output_format=md) * Thread Starter [theultrapreneur](https://wordpress.org/support/users/theultrapreneur/) * (@theultrapreneur) * [8 years, 9 months ago](https://wordpress.org/support/topic/pdf-export-bad-format/#post-9599883) * Oh, and on mobile (IOS I use) the export function spits out nonsensical text * [Wyrostok](https://wordpress.org/support/users/wyrostok/) * (@wyrostok) * [8 years, 9 months ago](https://wordpress.org/support/topic/pdf-export-bad-format/#post-9608343) * Hi I am also having the issue with the PDF output coming out as nonsensical text on both desktop and mobile. * On desktop I get a string of text in an .html file that looks like Chinese mixed with something else, and on mobile I get what appears to be raw PDF text strings. * On desktop I am Mac OS Sierra and Chrome; on mobile I am iOS 11.0.3 and Chrome. * You can find job listings that I am having issues with here: [http://www.genatural.com/careers/](http://www.genatural.com/careers/) * Plugin Author [BlueGlass](https://wordpress.org/support/users/blueglassinteractive/) * (@blueglassinteractive) * [8 years, 9 months ago](https://wordpress.org/support/topic/pdf-export-bad-format/#post-9615679) * [@theultrapreneur](https://wordpress.org/support/users/theultrapreneur/) [@wyrostok](https://wordpress.org/support/users/wyrostok/) * Thank you for notifying us about this! But I see there’s a lot of html code inthe text areas. You could clear this in the editor, this gets pasted from the place you copied the text from. * We will try to trim all unnecessary code from the texts also, but this will take some time. * And out put of the PDF on iOS allso will be addressed, this is mostlikelly issue of pdf generator, we will try to fix this. * Thread Starter [theultrapreneur](https://wordpress.org/support/users/theultrapreneur/) * (@theultrapreneur) * [8 years, 9 months ago](https://wordpress.org/support/topic/pdf-export-bad-format/#post-9615777) * Ok I’ve removed some of the unnecessary code and it’s a bit better, do let us know when the IOS issue is resolved. Thanks for your help * Plugin Author [BlueGlass](https://wordpress.org/support/users/blueglassinteractive/) * (@blueglassinteractive) * [8 years, 9 months ago](https://wordpress.org/support/topic/pdf-export-bad-format/#post-9615990) * [@theultrapreneur](https://wordpress.org/support/users/theultrapreneur/) could you provide more details about the server, like php version, php mode? we just tested this with different php versions (5.6/7) and modes (CGI/FPM) and it does prints the pdf correctly for us on 2 different servers with Safari and iOS. * Also super helpful here will be if you could share a temporary FTP access to your server, so we could do couple of tests. You can share this info by email gleb[at]blueglass.ee * Plugin Author [BlueGlass](https://wordpress.org/support/users/blueglassinteractive/) * (@blueglassinteractive) * [8 years, 9 months ago](https://wordpress.org/support/topic/pdf-export-bad-format/#post-9616065) * [@theultrapreneur](https://wordpress.org/support/users/theultrapreneur/) [@wyrostok](https://wordpress.org/support/users/wyrostok/) * We implemented a “Possible” fix for this issue to the latest vershin, please update report if this is now fixed or still not. * It’s quite hard to fix something when we dont see it on our sceen 🙁 we hope for your help here 🙂 * Thread Starter [theultrapreneur](https://wordpress.org/support/users/theultrapreneur/) * (@theultrapreneur) * [8 years, 9 months ago](https://wordpress.org/support/topic/pdf-export-bad-format/#post-9616109) * Have emailed you with access if you still require * Thread Starter [theultrapreneur](https://wordpress.org/support/users/theultrapreneur/) * (@theultrapreneur) * [8 years, 9 months ago](https://wordpress.org/support/topic/pdf-export-bad-format/#post-9616125) * You should test this function in the Safari browser as it exports an html file not a PDF * Plugin Author [BlueGlass](https://wordpress.org/support/users/blueglassinteractive/) * (@blueglassinteractive) * [8 years, 9 months ago](https://wordpress.org/support/topic/pdf-export-bad-format/#post-9616164) * [@theultrapreneur](https://wordpress.org/support/users/theultrapreneur/) * Yes, I know, but it does download PDF on our server’s nicely, without .html at the end. Thank you for the acces, received it, but will check tomorrow. And have you updated the plugin already? is it still the same with new version? * Thread Starter [theultrapreneur](https://wordpress.org/support/users/theultrapreneur/) * (@theultrapreneur) * [8 years, 9 months ago](https://wordpress.org/support/topic/pdf-export-bad-format/#post-9616200) * yes I have the new version, issue remains * Plugin Author [BlueGlass](https://wordpress.org/support/users/blueglassinteractive/) * (@blueglassinteractive) * [8 years, 9 months ago](https://wordpress.org/support/topic/pdf-export-bad-format/#post-9616280) * [@theultrapreneur](https://wordpress.org/support/users/theultrapreneur/) * from the source of this page [http://ultra.education/job/10808/](http://ultra.education/job/10808/) I see you still on 1.3.1, latest are 1.3.3 (rolled out today) * Thread Starter [theultrapreneur](https://wordpress.org/support/users/theultrapreneur/) * (@theultrapreneur) * [8 years, 9 months ago](https://wordpress.org/support/topic/pdf-export-bad-format/#post-9616371) * ok just updated, safari now works. The only job causing an issue on export PDF is [http://ultra.education/job/10808/](http://ultra.education/job/10808/) and I can’t see why, i have stripped out all the code * [Wyrostok](https://wordpress.org/support/users/wyrostok/) * (@wyrostok) * [8 years, 9 months ago](https://wordpress.org/support/topic/pdf-export-bad-format/#post-9617271) * BlueGlass, * Thanks – this issue appears to be fixed with your new 1.3.3 update on the Chrome and Safari browsers for both iOS 11.0.3 and MacOS 10.12.6. * Thank you for the very fast response and fix! * Steve Wyrostok Contract Web Dev Good Earth Natural Foods Fairfax & Mill Valley, California * Plugin Author [BlueGlass](https://wordpress.org/support/users/blueglassinteractive/) * (@blueglassinteractive) * [8 years, 9 months ago](https://wordpress.org/support/topic/pdf-export-bad-format/#post-9633943) * [@theultrapreneur](https://wordpress.org/support/users/theultrapreneur/) * Please try the latest 1.4.0 version of the plugin, issue should be fixed. * Thread Starter [theultrapreneur](https://wordpress.org/support/users/theultrapreneur/) * (@theultrapreneur) * [8 years, 9 months ago](https://wordpress.org/support/topic/pdf-export-bad-format/#post-9634495) * That works many thanks Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/pdf-export-bad-format/page/2/?output_format=md) [→](https://wordpress.org/support/topic/pdf-export-bad-format/page/2/?output_format=md) The topic ‘PDF Export Bad Format’ is closed to new replies. * ![](https://ps.w.org/job-postings/assets/icon-256x256.jpg?rev=1702382) * [Job Postings](https://wordpress.org/plugins/job-postings/) * [Frequently Asked Questions](https://wordpress.org/plugins/job-postings/#faq) * [Support Threads](https://wordpress.org/support/plugin/job-postings/) * [Active Topics](https://wordpress.org/support/plugin/job-postings/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/job-postings/unresolved/) * [Reviews](https://wordpress.org/support/plugin/job-postings/reviews/) * 16 replies * 3 participants * Last reply from: [BlueGlass](https://wordpress.org/support/users/blueglassinteractive/) * Last activity: [8 years, 9 months ago](https://wordpress.org/support/topic/pdf-export-bad-format/page/2/#post-9634553) * Status: resolved