Support » Plugin: Google Doc Embedder » PDF doesn't show in Safari, Firefox

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  • Plugin Author k3davis

    (@k3davis)

    Hi JLDV,

    Looks good for me in Firefox. (I don’t have Safari installed.)

    You were on the right track with clearing the cache. While I’m not too familiar with Safari’s cache options (for obvious reasons) be sure you’re also clearing “active logins” (as it’s called in Firefox) or “active sessions” or the like.

    Another way to troubleshoot, if possible, is to view the page in Safari on another device that you know hasn’t visited the page before. That would make it very clear when you’re having a local issue, as clearing cache is actually really a complex issue in modern browsers, which have multiple types of cache and many levels of options to do this.

    Let me know how it goes,

    Kevin

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