Title: PDF Comes Back Blank
Last modified: March 5, 2020

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# PDF Comes Back Blank

 *  [chadoner](https://wordpress.org/support/users/chadoner/)
 * (@chadoner)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/pdf-comes-back-blank/)
 * I added the plugin and went through a ten page pdf highlighting the areas. Once
   completed I sent a test email and I got a blank PDF that just had the original
   content on it. Nothing with the fields I added.
 * I went back to the PDF form button to make edits and I have what looks to be 
   50 or so Error lines running down the top until I get to the area that I can 
   upload a PDF.
 * I tried make another one with another PDF and I still got the same thing, a blank
   PDF with nothing written on it.
 * When I get the email, the txt file gives me the following error:
    “Error generating
   PDF: API error at pdf-ninja.php:741 Form data: ”
 * I tried doing acroforms and all I got was a PDF with text locations I could fill
   in. Nothing from the contact form.
    -  This topic was modified 6 years, 4 months ago by [chadoner](https://wordpress.org/support/users/chadoner/).
    -  This topic was modified 6 years, 4 months ago by [chadoner](https://wordpress.org/support/users/chadoner/).

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [wmoura](https://wordpress.org/support/users/wmoura/)
 * (@wmoura)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/pdf-comes-back-blank/#post-12519299)
 * Does your PDF file have editable fields?
 *  Thread Starter [chadoner](https://wordpress.org/support/users/chadoner/)
 * (@chadoner)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/pdf-comes-back-blank/#post-12524015)
 * Thanks for responding. Yes I added acroforms and it still came back blank…but
   with editable fields that were not filled out.
 *  Plugin Author [maximum.software](https://wordpress.org/support/users/maximumsoftware/)
 * (@maximumsoftware)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/pdf-comes-back-blank/#post-12527577)
 * Hi,
 * [@chadoner](https://wordpress.org/support/users/chadoner/), you are saying that
   you “highlighted the areas.” The field mapper tool doesn’t actually provide any
   way to “highlight areas”, it only allows you to map fields. That means you probably
   used the image embedding tool.
 * The image embedding tool does not fill AcroForm fields. It tries to parse the
   CF7 field content into an image and embed that image into the “highlighted area”.
   If there is no image data or URL in the CF7 field, it just doesn’t do anything.
   That explains why you don’t see anything filled.
 * Can you confirm that you are actually using the field mapper tool?
 * Thanks.
 *  Plugin Author [maximum.software](https://wordpress.org/support/users/maximumsoftware/)
 * (@maximumsoftware)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/pdf-comes-back-blank/#post-12527799)
 * Also, can you please share a screenshot of the error lines running down the top?
   It would also be nice to test out your PDF file. If you don’t mind emailing it
   to me, please send it to admin at maximum dot software. I would like to debug
   and fix the problems you are having. Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘PDF Comes Back Blank’ is closed to new replies.

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 * 4 replies
 * 3 participants
 * Last reply from: [maximum.software](https://wordpress.org/support/users/maximumsoftware/)
 * Last activity: [6 years, 4 months ago](https://wordpress.org/support/topic/pdf-comes-back-blank/#post-12527799)
 * Status: not resolved