Title: pdf character encoding issue?
Last modified: March 21, 2018

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# pdf character encoding issue?

 *  Resolved [kevvyb](https://wordpress.org/support/users/kevvyb/)
 * (@kevvyb)
 * [8 years ago](https://wordpress.org/support/topic/pdf-character-encoding-issue/)
 * This pdf was created from word doc in Win10 as I always do with no issue. Displays
   correctly in Windows (adobe acrobat) but when uploaded displays with mangled 
   characters, not even sure they are recognisable as another encoding set…never
   had this issue with uploading pdfs to wordpress before today.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpdf-character-encoding-issue%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [aCstudent](https://wordpress.org/support/users/acstudent/)
 * (@acstudent)
 * [8 years ago](https://wordpress.org/support/topic/pdf-character-encoding-issue/#post-10099469)
 * Your PDF looks good to me in IE, Chrome, and FireFox. However, some of your fonts
   are not embedded. Try embedding fonts when converting from Word to PDF. Or, if
   you have Acrobat Pro, you can embed the fonts directly in the PDF. In either 
   case, Google can provide the details.
 *  Thread Starter [kevvyb](https://wordpress.org/support/users/kevvyb/)
 * (@kevvyb)
 * [8 years ago](https://wordpress.org/support/topic/pdf-character-encoding-issue/#post-10100196)
 * Hi Thanks for reply. Have just discovered that this was a display issue only 
   when viewing in the wordpress media library. When link was clicked from the live
   web page it displayed correctly. Was corrected on wordpress media page by regenerating
   thumbnails.
 * Thanks again….
 * Exactly how are fonts embedded in a pdf…. using different save settings? I don’t
   have Acrobat Pro.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘pdf character encoding issue?’ is closed to new replies.

## Tags

 * [encoding](https://wordpress.org/support/topic-tag/encoding/)
 * [pdf upload](https://wordpress.org/support/topic-tag/pdf-upload/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [kevvyb](https://wordpress.org/support/users/kevvyb/)
 * Last activity: [8 years ago](https://wordpress.org/support/topic/pdf-character-encoding-issue/#post-10100196)
 * Status: resolved

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