Support » Fixing WordPress » pdf character encoding issue?

  • Resolved kevvyb

    (@kevvyb)


    This pdf was created from word doc in Win10 as I always do with no issue. Displays correctly in Windows (adobe acrobat) but when uploaded displays with mangled characters, not even sure they are recognisable as another encoding set…never had this issue with uploading pdfs to wordpress before today.

    The page I need help with: [log in to see the link]

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  • aCstudent

    (@acstudent)

    Your PDF looks good to me in IE, Chrome, and FireFox. However, some of your fonts are not embedded. Try embedding fonts when converting from Word to PDF. Or, if you have Acrobat Pro, you can embed the fonts directly in the PDF. In either case, Google can provide the details.

    kevvyb

    (@kevvyb)

    Hi Thanks for reply. Have just discovered that this was a display issue only when viewing in the wordpress media library. When link was clicked from the live web page it displayed correctly. Was corrected on wordpress media page by regenerating thumbnails.

    Thanks again….

    Exactly how are fonts embedded in a pdf…. using different save settings? I don’t have Acrobat Pro.

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