Support » Plugin: WP-Invoice - Web Invoice and Billing » pdf addon won’t install

  • Resolved kc001

    (@kc001)


    Tried to install pdf add-on but would not upload after several times.

    • This topic was modified 4 years, 8 months ago by kc001.
    • This topic was modified 4 years, 8 months ago by kc001.
Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Contributor MariaKravchenko

    (@mariakravchenko)

    Hello.

    what warning do you see? What PHP version do you have?

    where do you expect to see invoice? on client dashboard?
    Did you set up it?

    Regards.

    Thread Starter kc001

    (@kc001)

    Okay, read another thread and Client Portal is working as expected. When you visit client portal logged in, you only see your invoices, not the clients. You must be logged out of wp to see the clients. I get it.

    As to pdf, it just gets stuck when trying to upload. In other words, the upload just stays at 69% (which was the last time). No error message. I have php version 7.
    Keith

    • This reply was modified 4 years, 8 months ago by kc001.
    • This reply was modified 4 years, 8 months ago by kc001.
    Plugin Contributor MariaKravchenko

    (@mariakravchenko)

    Probably you need to increase max_upload_file_size option on your site. What value do you have?

    Thread Starter kc001

    (@kc001)

    32mb. Okay, well the pdf plugin is only 5 mb and there should be no problem. I don’t feel that I need to increase my file upload size for that. but maybe I will need to.

    • This reply was modified 4 years, 8 months ago by kc001.
    Plugin Contributor MariaKravchenko

    (@mariakravchenko)

    Are you installing file in zip format?

    Thread Starter kc001

    (@kc001)

    Yes,it says compressed zipped folder.

    Plugin Contributor MariaKravchenko

    (@mariakravchenko)

    can you install any other our add-on?

    Thread Starter kc001

    (@kc001)

    Yes, I already installed the quote addon without any problems.

    • This reply was modified 4 years, 8 months ago by kc001.
    Plugin Contributor MariaKravchenko

    (@mariakravchenko)

    Can you put just unzipped file to plugins folder via ftp?

    Thread Starter kc001

    (@kc001)

    I can give a try later today.

    Thread Starter kc001

    (@kc001)

    Okay, we are done. Installed plugin and extracted through cpanel file admin. It works fine. Take care and have a nice day.
    Keith

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘pdf addon won’t install’ is closed to new replies.