PayPal Virtual + Downloadable products not auto completing (2 posts)

  1. GratuiTous
    Posted 3 years ago #

    Hi Woothemes,

    I recently had this problem with PayPal Sandbox, which Mike Jolly fixed via this thread:

    My issue now is my Simple Product - "Virtual" and "Downloadable" are now going to on-hold instead of complete when a customer pays and have received payment!

    I am trying to sell digital products. I have purchased with a separate credit card to test, but the customer is not receiving the product to download via email.

    After payment, if I go to orders, it says on-hold (the yellow icon), and I have to manually go complete, yet I've already received the monies.

    Any ideas?



  2. Devin Walker
    Posted 3 years ago #

    Apparently you have to set up Auto Return in PayPal - http://wphow.org/setup-paypal-to-accept-credit-cards/

    The issue with this is that if the user doesn't pay using a PayPal account they are never redirected...

    I'm thinking it would be great to figure out a way when I receive the "Notification of payment" email from PayPal to then tell WordPress to auto-complete the order. Is there a way to ping a url or set off a trigger when an email is received?

    This problem is pretty annoying... I say the blame falls mostly on PayPal.

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