Support » Plugin: WCFM Marketplace - Best Multivendor Marketplace for WooCommerce » PayPal Vendor Payout not Working

  • Resolved naestanteonline

    (@naestanteonline)


    Hi! I’ve setup vendor payment through PayPal with both my Client ID and Secret Key. I’ve requested that the Payouts API in Live mode be enabled in my PayPal business account and, according to them, it’s already enabled.

    I was having problems with accepting vendor withdrawal requests since they were returning authorization errors and read that for this function to work, the Payouts API should be enabled for live mode in my PayPal account.

    Yet I’m still having problems. I’ve contacted PayPal support several times and they re-assured me over and over again that the API is already enabled in live mode (which is strange cause the option to enable it is still showing up on my developer account). I’ll post below the error log when trying to approve vendor withdrawal request:

    2019-10-11T15:38:37+00:00 ERROR #000004 – PayPal payment processing failed: {“name”:”AUTHORIZATION_ERROR”,”message”:”Authorization error occurred.”,”debug_id”:”968873e81b4b2″,”information_link”:”https:\/\/developer.paypal.com\/docs\/api\/payments.payouts-batch\/#errors”,”links”:[]}
    2019-10-11T15:38:37+00:00 ERROR #000004 – payment processing failed: Ocorreu um erro. Tente novamente mais tarde.

    Since PayPal’s support team said that the WCFM Plugin isn’t officially supported by them, I should request technical support through this forum.

    Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author WC Lovers

    (@wclovers)

    Hi,

    Please check your PayPal account, be sure “Payout” service is enable for your account.

    If not, please contact PayPal support for this.

    Thank you

Viewing 1 replies (of 1 total)
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