Title: Paypal update
Last modified: November 7, 2016

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# Paypal update

 *  Resolved [bulewold](https://wordpress.org/support/users/bulewold/)
 * (@bulewold)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/paypal-update-2/)
 * So… when there is donation through paypal, I noticed that it goes to pending 
   status but it doesn’t update to paid/complete status automatically after successful
   payment.
 * Do you have documentation where I can check why this may be happening?
 * I’m assuming plugin is supposed to update payment to ‘PAID’ once we get payment
   within paypal, right? Not manually done where I have to check & update on the
   backend, right?
 * Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Eric Daams](https://wordpress.org/support/users/ericdaams/)
 * (@ericdaams)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/paypal-update-2/#post-8408537)
 * Yes, donations should be changing to Paid automatically when they are completed
   in PayPal. To troubleshoot, start here:
 * [https://www.wpcharitable.com/documentation/paypal-ipn-troubleshooting/](https://www.wpcharitable.com/documentation/paypal-ipn-troubleshooting/)
 * Cheers,
    Eric
 *  Thread Starter [bulewold](https://wordpress.org/support/users/bulewold/)
 * (@bulewold)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/paypal-update-2/#post-8445230)
 * Hm… test worked without any issue… but it’s still not updating when it’s a real
   donation… 🙁 Anything else I can do to test or that could be preventing this 
   auto update?
 *  [stephaniemcastilla](https://wordpress.org/support/users/stephaniemcastilla/)
 * (@stephaniemcastilla)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/paypal-update-2/#post-8493315)
 * I am experiencing the same issue. I ran the test and received a success message,
   but in production I don’t get the updates.
 * Thanks!
 * Stephanie
 *  [Eric Daams](https://wordpress.org/support/users/ericdaams/)
 * (@ericdaams)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/paypal-update-2/#post-9264727)
 * Various issues with PayPal donations not getting marked as Paid were resolved
   a while ago, so going to go ahead and close this topic. If anyone experiences
   an issue like this in future, please start a new topic or get in touch via our
   support page.
 * Cheers,
    Eric

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Paypal update’ is closed to new replies.

 * ![](https://ps.w.org/charitable/assets/icon-128x128.jpg?rev=1225178)
 * [Charitable - Donation Plugin for WordPress - Fundraising with Recurring Donations & More](https://wordpress.org/plugins/charitable/)
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 * 4 replies
 * 3 participants
 * Last reply from: [Eric Daams](https://wordpress.org/support/users/ericdaams/)
 * Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/paypal-update-2/#post-9264727)
 * Status: resolved