Title: Paypal Standard redirection problem Last modified: September 1, 2016 --- # Paypal Standard redirection problem * Resolved [leprebro](https://wordpress.org/support/users/leprebro/) * (@leprebro) * [9 years, 10 months ago](https://wordpress.org/support/topic/paypal-standard-redirection-problem/) * Site: [https://leprestore.com](https://leprestore.com) * Used payment gateway: PayPal Standard * System report: * —————————————————————————- * ``` WordPress Environment Home URL: https://leprestore.com Site URL: https://leprestore.com WC Version: 2.6.1 Log Directory Writable: /home/h0h0l/leprestore.com/www/wp-content/uploads/wc-logs/ WP Version: 4.5.3 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: WP Cron: Language: en_US Server Environment Server Info: Apache PHP Version: 5.6.23 PHP Post Max Size: 50 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.19.7, NSS/3.21 Basic ECC SUHOSIN Installed: – MySQL Version: 5.6.27 Max Upload Size: 50 MB Default Timezone is UTC: fsockopen/cURL: SoapClient: DOMDocument: GZip: Multibyte String: Remote Post: Remote Get: Database WC Database Version: 2.6.1 woocommerce_sessions woocommerce_api_keys woocommerce_attribute_taxonomies woocommerce_downloadable_product_permissions woocommerce_order_items woocommerce_order_itemmeta woocommerce_tax_rates woocommerce_tax_rate_locations woocommerce_shipping_zones woocommerce_shipping_zone_locations woocommerce_shipping_zone_methods woocommerce_payment_tokens woocommerce_payment_tokenmeta Active Plugins (8) All In One Schema.org Rich Snippets by Brainstorm Force – 1.4.0 All In One SEO Pack by Michael Torbert – 2.3.5.1 Better WordPress Google XML Sitemaps by Khang Minh – 1.4.1 UberMenu 3 - The Ultimate WordPress Mega Menu by Chris Mavricos, SevenSpark – 3.2.5 WooCommerce Cart Tab by jameskoster – 0.4.0 WooCommerce Checkout Manager by Visser Labs – 4.0.8 WooCommerce TM Extra Product Options by themecomplete – 4.3.4 WooCommerce by WooThemes – 2.6.1 Settings Force SSL: – Currency EUR (€) Currency Position left_space Thousand Separator , Decimal Separator . Number of Decimals 2 API API Enabled: WC Pages Shop Base: #145 - /shop/ Cart: #147 - /cart/ Checkout: #149 - /checkout/ My Account: #151 - /my-account/ Taxonomies Product Types: external (external), grouped (grouped), simple (simple), variable (variable) Theme Name: Lepretimes Version: 1.2 Author URL: http://leprestore.com Child Theme: – If you're modifying WooCommerce on a parent theme you didn't build personally, then we recommend using a child theme. See: How to create a child theme WooCommerce Support: Templates Archive Template: Your theme has a woocommerce.php file, you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues. Overrides (WooCommerce): lepretimes/woocommerce/content-product.php version 2.5.0 is out of date. The core version is 2.6.1 ``` * ————————————————————————— * Upon clicking “Proceed to PayPal” on the checkout page, some users (randomly) get a white screen instead of the redirecting on Paypal page, after refreshing the page some time, they finally get redirected. 40-50% of users face that issue. That issue occurs on any browsers – Google Chrome, Firefox, Internet Explorer * Those screenshots are taken from different customers, the debug mode enabled with those parameters on: * // Enable WP_DEBUG mode define( ‘WP_DEBUG’, true ); * // Enable Debug logging define( ‘WP_DEBUG_LOG’, true ); * // Enable display of errors and warnings define( ‘WP_DEBUG_DISPLAY’, true ); @ini_set( ‘display_errors’, ‘On’ ); * [https://leprestore.com/4ticket/screen1.png](https://leprestore.com/4ticket/screen1.png) [https://leprestore.com/4ticket/screen2.png](https://leprestore.com/4ticket/screen2.png) [https://leprestore.com/4ticket/screen3.png](https://leprestore.com/4ticket/screen3.png) [https://leprestore.com/4ticket/screen4.png](https://leprestore.com/4ticket/screen4.png) [https://leprestore.com/4ticket/screen5.png](https://leprestore.com/4ticket/screen5.png) [https://leprestore.com/4ticket/screen6.jpg](https://leprestore.com/4ticket/screen6.jpg) [https://leprestore.com/4ticket/screen7.jpg](https://leprestore.com/4ticket/screen7.jpg) * It shows no errors on the screenshots given =\. * File Debug.log: [https://leprestore.com/4ticket/debug.log](https://leprestore.com/4ticket/debug.log) * File wc_log: [https://leprestore.com/4ticket/paypal.log](https://leprestore.com/4ticket/paypal.log) * **In the old version of woocommerce there was an option “Use form submission method” which solved the problem with redirect, it disappeared in the new version unfortunately =\.** * ————————————————————————— * In file htaccess: * ``` # BEGIN WordPress RewriteEngine On RewriteBase / RewriteRule ^index\.php$ - [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] # END WordPress RewriteEngine On RewriteCond %{HTTP:SSL} !1 RewriteRule (.*) https://%{HTTP_HOST}%{REQUEST_URI} [QSA,L,R=301] ``` * ————————————————————————— * In Apache server logs: * 7 July: * 14:13:57 88.245.242.233 ModSecurity: Access denied with code 424 (phase 2). Matched phrase “../” at ARGS:img. [file “/usr/local/apache2/conf/modsecurity/slr/standalone_rules/ application_specific/modsecurity_slr_46_wordpress_attacks.conf”] [line “2496”][ id “2134511”] [rev “090314”] [msg “RS-1: WordPress Themes /wp-admin/admin-ajax. php img Parameter Local File Inclusion”] [data “../wp-config.php”] [severity “ CRITICAL”] [tag “WEB_ATTACK/LFI”] [tag “[http://www.exploit-db.com/exploits/34511/”%5D](http://www.exploit-db.com/exploits/34511/”%5D)[ hostname “leprestore.com”] [uri “/wp-admin/admin-ajax.php”] [unique_id “V8768dU4uTRTC0YYgAdu20GFGDFHJB”] * ————————————————————————— * 9 July: * 20:53:18 198.245.49.215 (22)Invalid argument: mod_fcgid: can’t lock process table in pid 677714 * ————————————————————————— * Already tried this: * – the Standard wordpress theme “Twenty Thirteen” is being used on website with design remake, transfering design to another theme didn’t solve the problem. * – Tried to turn off all the plugins except these two: in the menu – Ubermenu( Version 3.2.5 ), and TM Extra Product Options(Version 4.3.4 ) for the goods options. * – Changing permalinks * – Removing woocommerce plugin through the FTP woocommerce and setting up new one * – enabling “Force SSL Checkout” checkbox (the redirect stops working at all upon enabling it) * Please help :S * [https://wordpress.org/plugins/woocommerce/](https://wordpress.org/plugins/woocommerce/) Viewing 4 replies - 1 through 4 (of 4 total) * Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/) * (@mikejolley) * [9 years, 10 months ago](https://wordpress.org/support/topic/paypal-standard-redirection-problem/#post-7559670) * Look for your PHP error log. Any notice, or output, before the redirect will break it. I see you have live chat module – it could be that. * Thread Starter [leprebro](https://wordpress.org/support/users/leprebro/) * (@leprebro) * [9 years, 10 months ago](https://wordpress.org/support/topic/paypal-standard-redirection-problem/#post-7559719) * **Mike Jolley** * Thank you for quick reply, and thank you for resolve my problem 🙂 You was right about live chat module, as soon as i switched to another live chat system, problem with redirect – gone, thank you very much! 😉 * [pankaj_saini](https://wordpress.org/support/users/pankaj_saini/) * (@pankaj_saini) * [8 years, 10 months ago](https://wordpress.org/support/topic/paypal-standard-redirection-problem/#post-9260927) * i have same issue .I’m using sandbox mode and when click on checkout. This redirect me to paypal but there only blank (white screen ) shows. * Please help * [mrpetreli](https://wordpress.org/support/users/mrpetreli/) * (@mrpetreli) * [8 years, 9 months ago](https://wordpress.org/support/topic/paypal-standard-redirection-problem/#post-9324013) * Have similar issue using calculated fields form plugin. When redirected to PayPal some customers get white screen and are booted back to a blank form. * Any ideas? Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘Paypal Standard redirection problem’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) ## Tags * [payment gateway](https://wordpress.org/support/topic-tag/payment-gateway/) * [paypal standard](https://wordpress.org/support/topic-tag/paypal-standard/) * [redirect](https://wordpress.org/support/topic-tag/redirect/) * [white screen](https://wordpress.org/support/topic-tag/white-screen/) * 4 replies * 4 participants * Last reply from: [mrpetreli](https://wordpress.org/support/users/mrpetreli/) * Last activity: [8 years, 9 months ago](https://wordpress.org/support/topic/paypal-standard-redirection-problem/#post-9324013) * Status: resolved