Title: Paypal Standard issues
Last modified: February 11, 2020

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# Paypal Standard issues

 *  Resolved [Nikhil P](https://wordpress.org/support/users/devnp/)
 * (@devnp)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/paypal-standard-issues/)
 * Hello,
    1) I’m having a problem at member checkout using PayPal standard. When
   I apply for membership using PayPal standard, I can successfully checkout but
   if look at my backend in order it shows status as “review” & does not create 
   a pmpro member. Also if I check notifications at paypal sandbox, it shows transaction
   id but it is not displayed at backend in order details.
 * 2) Also, I don’t receive any mails of any activity. (new user welcome, membership
   fee invoice mail).
    -  This topic was modified 6 years, 3 months ago by [Nikhil P](https://wordpress.org/support/users/devnp/).

Viewing 14 replies - 1 through 14 (of 14 total)

 *  Plugin Author [Andrew Lima](https://wordpress.org/support/users/andrewza/)
 * (@andrewza)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/paypal-standard-issues/#post-12430336)
 * Hi there,
 * Thank you for using Paid Memberships Pro.
 * PayPal Standard requires a notification to be sent from PayPal to your site. 
   This may take up to 24 hours before PayPal processes the payment and sends the
   notification. Please see this guide – [https://www.paidmembershipspro.com/read-using-paypal-standard-paid-memberships-pro/](https://www.paidmembershipspro.com/read-using-paypal-standard-paid-memberships-pro/)
 * Please can you try using PayPal Express (all customers that can use PayPal Standard
   can use PayPal Express) and this is included in Paid Memberships Pro core for
   no additional cost.
 * Regarding point 2, you should receive an email after each checkout when a user
   reaches the ‘confirmation page’. There may be an email issue with your site and
   we need more information regarding your setup such as are you using an SMTP plugin
   or anything like that. Here is a guide to troubleshoot emails for Paid Memberships
   Pro – [https://www.paidmembershipspro.com/troubleshooting-email-issues-sending-sent-spam-delivery-delays/](https://www.paidmembershipspro.com/troubleshooting-email-issues-sending-sent-spam-delivery-delays/)
 *  Thread Starter [Nikhil P](https://wordpress.org/support/users/devnp/)
 * (@devnp)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/paypal-standard-issues/#post-12430417)
 * Hi Andrew,
 * Thank you for your reply. For Paypal Express, do we need to purchase that Paypal
   Express Addon? Because I tried Paypal express but at the confirmation page, it
   throws Paypal member id error.
 *  Plugin Author [Andrew Lima](https://wordpress.org/support/users/andrewza/)
 * (@andrewza)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/paypal-standard-issues/#post-12430617)
 * Thanks for the feedback [@devnp](https://wordpress.org/support/users/devnp/),
   PayPal Express is included for free inside Paid Memberships Pro.
 * Please ensure that your merchant account details are entered correctly.
 * Please see this guide – [https://www.paidmembershipspro.com/gateway/paypal/enable-express-checkout/](https://www.paidmembershipspro.com/gateway/paypal/enable-express-checkout/)
 *  Thread Starter [Nikhil P](https://wordpress.org/support/users/devnp/)
 * (@devnp)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/paypal-standard-issues/#post-12430789)
 * Hi Andrew,
 * Thanks for a quick reply.
    In sandbox, I created one business account, and put
   those api details into pmpro payment settings. Little confused! But do I need
   to purchase Paid Membership Pro Plus ? (Paid, worth $297) ([https://www.paidmembershipspro.com/add-ons/pmpro-add-paypal-express-option-checkout/](https://www.paidmembershipspro.com/add-ons/pmpro-add-paypal-express-option-checkout/))
 *  Plugin Author [Andrew Lima](https://wordpress.org/support/users/andrewza/)
 * (@andrewza)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/paypal-standard-issues/#post-12430883)
 * No, you do not need to purchase a Plus membership for PayPal Express to work.
   This is included in the free version of Paid Memberships Pro.
 * The Add On mentioned is used if you want to offer multiple payment gateways at
   checkout (i.e. Stripe and PayPal).
 *  Plugin Author [Andrew Lima](https://wordpress.org/support/users/andrewza/)
 * (@andrewza)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/paypal-standard-issues/#post-12430885)
 * What errors are you receiving when trying to run a test checkout.
 *  Thread Starter [Nikhil P](https://wordpress.org/support/users/devnp/)
 * (@devnp)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/paypal-standard-issues/#post-12430913)
 * It throws “Express Checkout PayerID is missing.” error. Also it does not create
   any member.
    -  This reply was modified 6 years, 3 months ago by [Nikhil P](https://wordpress.org/support/users/devnp/).
 *  Plugin Author [Andrew Lima](https://wordpress.org/support/users/andrewza/)
 * (@andrewza)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/paypal-standard-issues/#post-12433076)
 * What version of Paid Memberships Pro are you using? Is all your details entered
   correctly?
 * I wasn’t able to recreate this issue.
 *  Thread Starter [Nikhil P](https://wordpress.org/support/users/devnp/)
 * (@devnp)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/paypal-standard-issues/#post-12434840)
 * Currently, we are using PMPRO version 2.2.5. I think it’s latest version.
 *  Plugin Author [Andrew Lima](https://wordpress.org/support/users/andrewza/)
 * (@andrewza)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/paypal-standard-issues/#post-12435041)
 * Thanks for the feedback, this sounds like it could be a mismatch of PayPal details.
   If you would like one of our engineers to take a deeper look at this issue, please
   consider opening a new ticket on [http://www.paidmembershipspro.com](http://www.paidmembershipspro.com)
 *  Thread Starter [Nikhil P](https://wordpress.org/support/users/devnp/)
 * (@devnp)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/paypal-standard-issues/#post-12436229)
 * I think, to open ticket at [http://www.paidmembershipspro.com](http://www.paidmembershipspro.com),
   the one should have upgraded to PMPRO Plus.
 *  Thread Starter [Nikhil P](https://wordpress.org/support/users/devnp/)
 * (@devnp)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/paypal-standard-issues/#post-12455095)
 * Hi Andrew,
 * 1) I tried Paypal Express Checkout on sandbox. It throws me “Express Checkout
   PayerID is missing.” error. At the confirmation page, it shows that ‘Login id
   is empty, so can not create user’. At PayPal Dashboard, payment has been reflected
   but at Website Order, it shows order initiation but does not create a user (so
   the username is [none]) and status is “token”. For 2 cases, it shows payment 
   status “success” (payment reflecting at PayPal dashboard).
 * 2) After that I switched PMPRO to LIVE (Paypal Standard) and initiated 1 Euro
   payment. It created member and displayed transaction id at PMPRO Order, but at
   the Paypal dashboard, it’s didn’t show any payment.
 * 3) Then I again switched it to sandbox(Paypal Standard) and initiated one membership
   transaction, payment at Paypal dashboard reflected but at website, a member was
   not been created. Does it have delay time ??
 *  Thread Starter [Nikhil P](https://wordpress.org/support/users/devnp/)
 * (@devnp)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/paypal-standard-issues/#post-12458640)
 * Hi Andrew,
 * Today I again tried Paypal Standard (Sandbox), first 2 times payment reflected
   at Paypal dashboard but did not created any member, then I “Enabled Message Delivery”
   in IPN settings and it was an immediate success.
 *  Thread Starter [Nikhil P](https://wordpress.org/support/users/devnp/)
 * (@devnp)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/paypal-standard-issues/#post-12459696)
 * Hi Andrew,
 * I have a question about membership renewal, if I set Recurring Subscription for
   1 year, at renewal time does it make transaction automatically or user have to
   initiate payment manually ?? How does it work for debit card or bank transaction??
 * Also I need to know that do I need to a create Subscription plan on Paypal ?
 * How does this membership renewal actually work ?
    -  This reply was modified 6 years, 2 months ago by [Nikhil P](https://wordpress.org/support/users/devnp/).

Viewing 14 replies - 1 through 14 (of 14 total)

The topic ‘Paypal Standard issues’ is closed to new replies.

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## Tags

 * [ipn](https://wordpress.org/support/topic-tag/ipn/)
 * [paypal](https://wordpress.org/support/topic-tag/paypal/)
 * [paypal standard](https://wordpress.org/support/topic-tag/paypal-standard/)

 * 14 replies
 * 2 participants
 * Last reply from: [Nikhil P](https://wordpress.org/support/users/devnp/)
 * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/paypal-standard-issues/#post-12459696)
 * Status: resolved