Support » Plugin: WooCommerce PayPal Checkout Payment Gateway » paypal smart button not appears in mini cart on main page and category page

  • Resolved ans11

    (@ans11)


    Hi
    I am facing a problem. And the problem is that smart button does not appear in mini cart window when I am in the home page or category page. It appears in mini cart window when I am on single product page. I want it to appear in mini cart window when I am in home page as well as category page. You can see that there is no smart button in mini cart window when I am in category page or home page at following link:

    Please help me in this regard.

    • This topic was modified 4 months, 3 weeks ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Hari Shanker R

    (@harishanker)

    Automattic Happiness Engineer

    Hi @ans11

    And the problem is that smart button does not appear in mini cart window when I am in the home page or category page. It appears in mini cart window when I am on single product page.

    I was able to see this problem when I added a product to the cart. The PayPal Checkout button was showing up in the mini cart page when I was at the single product page, but when I went to the shop/category page, it went missing: And the problem is that smart button does not appear in mini cart window when I am in the home page or the category

    page, as you can see in this screenshot: https://cld.wthms.co/tRjtqu

    It appears in mini cart window when I am on the single product page, however.

    I was not able to replicate the problem in my tests though: https://cld.wthms.co/hQ3Gpi

    Upon checking your page’s source code, I noticed that the CSS wrappers of the PayPal button are there in the mini cart, they just go missing in the home and category pages: https://cld.wthms.co/P4CRky

    I found a few console warnings in the home page: https://cld.wthms.co/2mzhDv which seem to be coming from this plugin: https://wpfactory.com/item/currency-switcher-woocommerce-wordpress-plugin/

    Can you deactivate that and see if the PayPal button reappears in the mini cart in other pages?

    Thank you sir
    I have deactivated the currency switcher plugin but the problem remains there. Please suggest some other way to resolve this problem.
    I am waiting for your response.

    Plugin Support Hari Shanker R

    (@harishanker)

    Automattic Happiness Engineer

    Hi @ans11!

    That’s odd.

    Could you please send me a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste the message in your reply, and send it to us.

    
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    Plugin Support thup90

    (@thup90)

    Hi there,

    Thank you for getting the System Status report to us.

    There isn’t anything that seems to stand out to me. Can you try a conflict test for possible plugin or theme conflicts? I’d recommend doing the test in a stating environment. Here is the step by step instruction that can help you with conflict testing: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Let us know how it goes!

    Can I do this locally so that my live website will not be disturbed.

    Plugin Support Melinda

    (@melindahelt)

    Automattic Happiness Engineer

    I suggest making a staging site and test there. If your host does not have an option to make a staging site, I suggest using https://wordpress.org/plugins/wp-staging/ to make a copy of your site.

    Plugin Support Melinda

    (@melindahelt)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

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