Title: PayPal Pro Error
Last modified: August 30, 2016

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# PayPal Pro Error

 *  Resolved [elitistdogg](https://wordpress.org/support/users/elitistdogg/)
 * (@elitistdogg)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/paypal-pro-error-1/)
 * Reporting what I heard from a customer about this error I have reported before.
 * PayPal Pro payment failed (correlation ID: XXXXXX). Payment was rejected due 
   to an error: “This transaction has been completed, but the total of items in 
   the cart did not match the total of all items.”.
 * Customer said they got the order to work if they did NOT use the quantity box
   before adding to the cart…ie. add the same product multiple times in order to
   increase the quantity (not use the short cut to change quantity to 4, or 5, etc).
 * I was originally told it was W3 caching…but I have removed the cacheing and it
   is still happening.
 * [https://wordpress.org/plugins/jigoshop/](https://wordpress.org/plugins/jigoshop/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [elitistdogg](https://wordpress.org/support/users/elitistdogg/)
 * (@elitistdogg)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/paypal-pro-error-1/#post-6609003)
 * Vasili or Micheal,
    Any idea? I am confused why I have been answered and other
   posts have been?
 *  [Jigoshop Support-Vasili](https://wordpress.org/support/users/vasiliborbis/)
 * (@vasiliborbis)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/paypal-pro-error-1/#post-6609004)
 * Hi Jared,
 * Sorry for the late response. We are working on the issue.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘PayPal Pro Error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/jigoshop_655549.svg)
 * [Jigoshop](https://wordpress.org/plugins/jigoshop/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/jigoshop/#faq)
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 * 2 replies
 * 2 participants
 * Last reply from: [Jigoshop Support-Vasili](https://wordpress.org/support/users/vasiliborbis/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/paypal-pro-error-1/#post-6609004)
 * Status: resolved