PayPal Powered by Braintree did not supply a payment nonce.

Resolved

(@itlab)

Hi,
I’ve installed this plugin and set up with Sandbox mode.

When I fill a testing credit card (https://developers.braintreepayments.com/reference/general/testing/ruby) I get error:

Error: PayPal Powered by Braintree did not supply a payment nonce. Please try again later or use another means of payment.

There is the log:

04-10-2017 @ 08:58:02 - __construct - Info: Disconnected from PayPal Braintree.
04-10-2017 @ 08:58:22 - __construct - Info: Connected to PayPal Braintree successfully. Merchant ID = pcrp736br784wcjw
04-10-2017 @ 08:59:16 - process_payment - Info: Beginning processing payment for order 117 for the amount of 52.90
04-10-2017 @ 08:59:16 - process_payment - Info: Merchant ID = pcrp736br784wcjw
04-10-2017 @ 08:59:16 - process_payment - Error: The paypal_braintree_nonce was unexpectedly empty

How can I fix this?

Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

Janar
(@eagerfish)

5 years, 1 month ago

I think I have same problem. Did this happened with WooCommerce latest release (3.0.1) or something older?

For user this resulted notice “Error: PayPal Powered by Braintree did not supply a payment nonce. Please try again later or use another means of payment.”

Seems that this problem is very common.

Plugin Contributor Phil
(@fullysupportedphil)

Automattic Happiness Engineer

5 years, 1 month ago

Hi there,

This is typically caused by a third-party plugin or theme causing a conflict with the plugin.

To test can you please try switching to the Twenty Seventeen theme. The next step is to deactivate all plugins except for WooCommerce and PayPal powered by Braintree.

If either step helps, you can begin reactivating your theme and plugin’s one at a time until the problem returns. Once you’ve found the cause of the conflict, you’ll need to contact the developer of that plugin or theme in order to get an update that resolves the problem.

If those steps don’t help, please log into your account at WooCommerce.com and open a new ticket with us. Please include your system status report as well as an Administrator username and password that we can use to access your site.

Viewing 2 replies - 1 through 2 (of 2 total)

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