WordPress.org

Forums

Jigoshop
[resolved] paypal payment option not forwarding to paypal (13 posts)

  1. ozdecor
    Member
    Posted 1 year ago #

    hello
    suddenly my paypal (bundled with jigoshop) is not forwarding the buyer to paypal but just to the my account page on my site. I have reloaded jigoshp, deactivated and reactivated it but no change. Is there any issue here

    thanks
    ian

    https://wordpress.org/plugins/jigoshop/

  2. mjunaidabbasi
    Member
    Posted 1 year ago #

    You Modified something in Jigoshop > gateway > paypal.php

    if this file has error it will stop redirecting

  3. Jigoshop Support - Amadeusz
    Member
    Posted 1 year ago #

    Could you send us your Jigoshop System Info page? Is this an issue in the newest version of the plugin?

  4. ozdecor
    Member
    Posted 1 year ago #

    hello
    latest version, even uploaded the paypal file again.

    ### Begin System Info ###

    Multi-site: No

    SITE_URL: http://xxremvedxx.net
    HOME_URL: http://xxremvedxx.net

    Jigoshop Version: 1.9.6
    WordPress Version: 3.9.1

    Platform: Windows
    Browser Name: Chrome
    Browser Version: 35.0.1916.153
    User Agent String: Mozilla/5.0 (Windows NT 6.1; WOW
    64) AppleWebKit/537.36 (KHTML, l
    ike Gecko) Chrome/35.0.1916.153
    Safari/537.36

    PHP Version: 5.4.20
    MySQL Version: 5.1.73
    Web Server Info: Apache

    PHP Memory Limit: 256M
    PHP Post Max Size: 8MB
    PHP Upload Max File Size: 2MB

    WP_DEBUG: Disabled

    WP Table Prefix: Length: 7 Status: Acceptable

    Show On Front: page
    Page On Front: 366
    Page For Posts: 363

    Session: Enabled
    Session Name: PHPSESSID
    Cookie Path: /
    Save Path: /tmp
    Use Cookies: On
    Use Only Cookies: On

    WordPress Memory Limit: 40MB
    WP_DEBUG: Off
    DISPLAY ERRORS: On (1)
    FSOCKOPEN: Your server supports fsockopen.

    ACTIVE PLUGINS:

    404 Redirected: 1.3.2
    Acunetix WP Security: 4.0.3
    Akismet: 3.0.0
    All In One SEO Pack: 2.1.6
    Contact Form 7: 3.8.1
    Google Sitemap: 2.8.9
    HTML Page Sitemap: 1.1.3
    Jigoshop: 1.9.6
    Jigoshop - Australia Shipping Calculator: 1.7
    Jigoshop - Catalog Deluxe: 1.2.6
    Jigoshop - Custom product tabs: 2.1
    Jigoshop - eWay Australia: 1.1
    Jigoshop - Meta Tags: 1.1
    Jigoshop - Product CSV Suite: 2.0.1
    Jigoshop: Google Product Feed: 1.0.1
    Jigoshop: Sales Flash Pro: 1.2
    Jigoshop Convert to Complete: 1.0
    Jigoshop PDF Invoices: 2.3
    Jigoshop Product Enquiry Form: 1.2
    JigoShop Statistics: 1.0.1
    LiveSupporti: 1.0.0
    Table Rate Shipping for Jigoshop: 2.0.6
    Wordfence Security: 5.0.9

    CURRENT THEME:

    sommerce-child: 1.0

    ### End System Info ###

  5. OptArt
    Member
    Posted 1 year ago #

    Hi ozdecor,
    please send us your ftp and admin access if possible to support@jigoshop.com + info which products you've added to cart (if it's only with some specific products)
    we have troubles with reproducing your issue and we'd like to fix it asap!

  6. Jigoshop Support - Michael
    Member
    Plugin Author

    Posted 1 year ago #

    Request moved to support@jigoshop.com, marking as resolved.

  7. 3cstudio
    Member
    Posted 10 months ago #

    I have the same issue -- but I cannot connect to Paypal from within the Admin -- if I am not logged in, then the Add To Cart does absolutely nothing. This is happening on: http://lifesongcollection.com/.

    This seems just a little more similar than the post I inquired on earlier today, so I'm trying to lock-in on the issue in 2 similar support requests: https://wordpress.org/support/topic/guest-can-not-add-to-cart?replies=9

    Please advise... increasing number of customers turning away frustrated!

    Steve C.
    3Cstudio

  8. mgoblue86
    Member
    Posted 8 months ago #

    I am suddenly having the exact same issue. When you click "place order" from the checkout page, it just hands and never loads paypal. Below is the system info. Any help would be greatly appreciated.

    ### Begin System Info ###

    Multi-site: No

    SITE_URL: https://www.jellybeanconnection.com
    HOME_URL: https://www.jellybeanconnection.com

    Jigoshop Version: 1.12.3
    WordPress Version: 4.0

    Platform: Apple
    Browser Name: Safari
    Browser Version: 7.1
    User Agent String: Mozilla/5.0 (Macintosh; Intel Ma
    c OS X 10_9_5) AppleWebKit/600.1
    .17 (KHTML, like Gecko) Version/
    7.1 Safari/537.85.10

    PHP Version: 5.3.3
    MySQL Version: 5.1.73
    Web Server Info: Apache

    eAccelerator: Disabled
    APC: Disabled
    OpCache: Disabled

    PHP Memory Limit: 128M
    PHP Post Max Size: 8MB
    PHP Upload Max File Size: 128MB
    PHP Max Input Time: 60
    PHP Max Input Vars: 1000
    WordPress Memory Limit: 96MB

    Short Open Tag: Enabled
    Allow URL fopen: Enabled

    WP_DEBUG: Disabled
    WP Table Prefix: Length: 3 Status: Acceptable

    Show On Front: posts
    Page On Front: 0
    Page For Posts: 0

    Session: Enabled
    Session Name: PHPSESSID
    Cookie Path: /
    Save Path: /var/lib/php/session
    Use Cookies: On
    Use Only Cookies: On

    DISPLAY ERRORS: N/A
    FSOCKOPEN: Supported

    ACTIVE PLUGINS:

    AJAX Thumbnail Rebuild: 1.12
    Genesis Connect for Jigoshop: 1.0.2
    Genesis Responsive Slider: 0.9.2
    Google Analytics by Yoast: 5.1.1
    Google XML Sitemaps: 4.0.7.1
    Gravity Forms: 1.8.19
    Gravity Forms PayPal Standard Add-On: 2.2
    Image resize wizz: 1.1
    Image Widget: 4.1
    InfiniteWP - Client: 1.3.6
    Jetpack by WordPress.com: 3.2
    Jigoshop: 1.12.3
    JigoShop - Facebook Products: 1.3
    Jigoshop - Mailchimp: 1.1.1
    Jigoshop: Gravity Forms: 1.1
    JigoShop Statistics: 1.0.1
    Lizatom Shortcodes: 1.4.1
    Pinterest "Pin It" Button Pro: 2.2.5
    SeedProd Coming Soon Pro: 3.0.7
    Thumbnail Crop Position: 1.3
    Ultimate Facebook: 2.7.7
    White Label CMS: 1.5.2
    Widgetkit: 1.4.5
    WPMU DEV Dashboard: 3.4.8
    WPMU DEV Videos: 1.4

    CURRENT THEME:

    Lifestyle Child Theme: 2.0.2

    ### End System Info ###

  9. Jigoshop Support - Michael
    Member
    Plugin Author

    Posted 8 months ago #

    @mgoblue86 - This is usually caused by other plug-ins installed. Try deactivating all plug-ins except for Jigoshop to see if this corrects the behavior.

  10. mgoblue86
    Member
    Posted 8 months ago #

    Well... I tried that, and now all of the products are broken. They won't display the title or description. Also, no order info. Completely frustrating.

  11. mgoblue86
    Member
    Posted 8 months ago #

    I'm using gravity forms to capture personalization info on each product. Since deactivating and reactivating gravity forms, jigoshop will not display the form in the product. I've tried deactivating/reactivating the jigoshop gravity forms plugin to no avail.

    How do I fix this?

  12. mgoblue86
    Member
    Posted 8 months ago #

    FYI the system worked fine for the past year. Just suddenly the paypal plugin stopped working properly. Now the entire site is broken. :-(

  13. 3cstudio
    Member
    Posted 8 months ago #

    I recommend you go directly to Jigoshop support, as alluded to above:

    support@jigoshop.com

    as this post thread is listed as [resolved]. They may then be able to receive a login from you to examine things thoroughly from within instead of via your relayed info here (to an 'expired' post).

Topic Closed

This topic has been closed to new replies.

About this Plugin

  • Jigoshop
  • Frequently Asked Questions
  • Support Threads
  • Reviews

About this Topic