[resolved] Paypal Payment Not Received and No E-mail Notification (3 posts)

  1. addesigns
    Posted 3 years ago #


    I'm trying to figure out how long does it take for Paypal to receive your payment? Is it not immediate? I did not even know someone purchased something from me. I just recently set my site up with Woocommerce with Paypal being the only payment option and someone bought something from me 3 days ago. I didn't receive an e-mail and Paypal hasn't received their payment. What should I do?

    Thanks for any help,


  2. karasam2
    Posted 3 years ago #

    When someone makes a payment thru PayPal to your account, you should be notified right away. Did you go to Paypal and set up all your preferences under MY ACCOUNT / PROFILE / MY SELLING TOOLS? look for instant payment notifications. If Paypal has not received payment, then payment was not made. Its instantaneous.

  3. addesigns
    Posted 3 years ago #

    I have now been getting payments. I read in a forum somewhere that the customer may have abandoned the order. I was just wanting to be sure that it was them and not something else. Thanks for your help!

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