WordPress.org

Forums

WooCommerce - excelling eCommerce
[resolved] Paypal Payment Not Received and No E-mail Notification (3 posts)

  1. addesigns
    Member
    Posted 2 years ago #

    Hi,

    I'm trying to figure out how long does it take for Paypal to receive your payment? Is it not immediate? I did not even know someone purchased something from me. I just recently set my site up with Woocommerce with Paypal being the only payment option and someone bought something from me 3 days ago. I didn't receive an e-mail and Paypal hasn't received their payment. What should I do?

    Thanks for any help,
    Ashley

    http://wordpress.org/extend/plugins/woocommerce/

  2. karasam2
    Member
    Posted 2 years ago #

    When someone makes a payment thru PayPal to your account, you should be notified right away. Did you go to Paypal and set up all your preferences under MY ACCOUNT / PROFILE / MY SELLING TOOLS? look for instant payment notifications. If Paypal has not received payment, then payment was not made. Its instantaneous.

  3. addesigns
    Member
    Posted 2 years ago #

    I have now been getting payments. I read in a forum somewhere that the customer may have abandoned the order. I was just wanting to be sure that it was them and not something else. Thanks for your help!

Topic Closed

This topic has been closed to new replies.

About this Plugin

About this Topic