• Resolved nassimbjf

    (@nassimbjf)


    Hi, I tried to use paypal payment, in sandbox mode it works, but in live mode it doesn’t even the id & secret are corrects.
    How can I solve this problem?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Predrag – WPMU DEV Support

    (@wpmudev-support1)

    Hi @nassimbjf,

    This might sound silly, but could you check your PayPal details again and make sure that there are no typos and empty spaces before or after the ID and Secret, and make sure that you’re not using sandbox details with live mode.

    If the issue is still there can you give us some more information on what exactly happens when you try to make a payment and do you see any errors that could tell us more about what is going on?

    Cheers,
    Predrag

    Plugin Support Jonathan – WPMU DEV Support

    (@wpmudev-support9)

    Hello @nassimbjf

    I hope you are doing well!

    We haven’t heard back from you for a while now so we’ve marked this ticket as resolved. If you do have any followup questions or require further assistance feel free to reopen it and let us know here.

    Kind regards,
    Nastia

Viewing 2 replies - 1 through 2 (of 2 total)
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