Support » Plugin: StageShow » Paypal Login Failed

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  • Plugin Author Malcolm


    This is usually caused by either server firewall problems, or using incorrect login crendentials particularly leading or trailing spaces when using copy and paste.

    You can display a dump of the comms I/O using the debug options packgaed with StageShow. In the stageshow/admin folder rename the stageshow_xdebug.php file to stageshow_debug.php. No go to the StageShow->DEBUG admin page, select “Show PayPal IO” and then “Save Debug Settings”. Now retry the login. The response will give you an indication of the response to the login request. Unselect the “Show PayPal IO” option and save when you have finished testing.

    If you are still having problems, contact me with the results of this test via my website, and I’ll try to help.

    Plugin Author Malcolm


    No response from rhinoferos after 2 weeks – Assumed resolved

    Heya – I’m running into the same issue here.

    PayPal Login FAILED – API Error 10002 – Security error

    Pretty sure I’m entering everything correctly but I’m still running into trouble. I tried to setup debug mode as you suggested here but the “Show PayPal IO” feature is not available in the debug config page.

    I did notice a difference in terminology between what I see in my paypal account and what the plugin requests. i.e. the plugin asks for an API signature and my API settings in paypal has an API Signature.

    Any ideas?

    Plugin Author Malcolm


    The “SHow PayPal IO” debug option was removed when the PayPal Checkout feature was removed a while back … shame as it could have proved useful here.

    I’ve put together a PDF with screenshots of the sequence needed to get the API settings. You can view it here.

    Thanks for the PDF.
    I figured out that I actually had the credentials set up wrong on the PayPal side. I picked the whole certificate instead of the signature.


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