Support » Plugin: WooCommerce PayPal Payments » Paypal integration

  • Resolved Scott Lambert

    (@scottlambert40)


    Hi
    Here is a question I asked in the WooCommerce page. I have been told that this is the correct place to ask:

    Hi,
    having a few problems with the PayPay integration, not totally sure if what I want to do is possible.
    
    Running the latest version of Woocommerce with Divi builder.
    I have disabled all plugins except WooCommerce & WooCommerce PayPal Payments.
    
    Shop is working as intended and you can add products to the cart and pay fpr them there via the PayPal button.
    
    My client wants a PayPal button on each product page that will take the customer directly to PayPal to pay for the item.
    
    I have a PayPal button on each product page, but I can’t place it where I want – it is in the top left corner and it is huge. I would like to place it under the ‘add to cart’ button and make it a more appropriate, smaller size.
    
    I have added a short video of the issue
    HERE
    
    I have wasted a lot of time trying to sort this, so if one of you nice people could help, I would really appreciate it
    
    Scott
    
    The page I need help with: https://willys-jeeps.co.uk/product/test-product-1/

    ==============================

    gabrielfuentes (@gabrielfuentes)
    17 minutes ago
    Thank you very much!
    
    I can see that this issue that you are having is directly related to the WooCommerce PayPal Payments plugin.
    
    So in this case, please reach out for help on the following support forum:
    
    https://wordpress.org/support/plugin/woocommerce-paypal-payments/
    
    Please kindly note that this particular forum is for questions that are directly related to the features and functionality of the free WooCommerce plugin.
    
    Cheers! 🙂

    =====================================

    System Status:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://willys-jeeps.co.uk
    Site address (URL): https://willys-jeeps.co.uk
    WC Version: 5.5.1
    REST API Version: ✔ 5.5.1
    WC Blocks Version: ✔ 5.3.2
    Action Scheduler Version: ✔ 3.2.1
    WC Admin Version: ✔ 2.4.1
    Log Directory Writable: ✔
    WP Version: 5.8
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.21
    PHP Post Max Size: 256 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 7.66.0
    OpenSSL/1.1.1k-fips
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.32-35-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 5.5.1
    WC Database Prefix: vec_
    Total Database Size: 11.10MB
    Database Data Size: 9.45MB
    Database Index Size: 1.65MB
    vec_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    vec_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    vec_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    vec_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    vec_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    vec_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    vec_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    vec_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    vec_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vec_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    vec_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vec_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    vec_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    vec_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    vec_actionscheduler_actions: Data: 0.08MB + Index: 0.16MB + Engine InnoDB
    vec_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    vec_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    vec_actionscheduler_logs: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
    vec_cli_cookie_scan: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vec_cli_cookie_scan_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    vec_cli_cookie_scan_cookies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    vec_cli_cookie_scan_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vec_cli_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vec_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    vec_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    vec_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    vec_options: Data: 2.20MB + Index: 0.06MB + Engine InnoDB
    vec_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vec_pmxi_hash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vec_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vec_pmxi_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vec_pmxi_imports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vec_pmxi_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vec_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vec_postmeta: Data: 0.19MB + Index: 0.17MB + Engine InnoDB
    vec_posts: Data: 5.52MB + Index: 0.06MB + Engine InnoDB
    vec_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    vec_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    vec_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    vec_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    vec_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    vec_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    vec_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    vec_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    vec_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vec_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    vec_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    vec_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    vec_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    vec_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    vec_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    vec_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    vec_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vec_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    vec_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    vec_wpml_mails: Data: 0.27MB + Index: 0.00MB + Engine InnoDB
    vec_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vec_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vec_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    vec_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 32
    coforpaypal_order: 1
    cookielawinfo: 6
    custom_css: 1
    customize_changeset: 16
    et_body_layout: 5
    et_footer_layout: 4
    et_header_layout: 1
    et_pb_layout: 47
    et_template: 12
    et_theme_builder: 4
    gfw_report: 7
    nav_menu_item: 7
    page: 14
    post: 2
    product: 18
    revision: 353
    shop_order: 5
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (2) ###
    
    WooCommerce PayPal Payments: by WooCommerce – 1.3.2
    WooCommerce: by Automattic – 5.5.1
    
    ### Inactive Plugins (13) ###
    
    All-in-One WP Migration: by ServMask – 7.45
    All-in-One WP Migration Unlimited Extension: by ServMask – 2.41
    Checkout for PayPal: by naa986 – 1.0.5
    Divi Plus: by Elicus – 1.8.2
    Express Checkout via PayPal for WooCommerce: by wpgateways – 4.0.2
    FiboSearch - AJAX Search for WooCommerce: by FiboSearch Team – 1.12.0
    GDPR Cookie Consent: by WebToffee – 2.0.4
    GTmetrix for WordPress: by GTmetrix – 0.4.4
    Minimal Coming Soon & Maintenance Mode: by WebFactory Ltd – 2.33
    PayPal PLUS for WooCommerce: by Inpsyde GmbH – 2.2.1
    Read More Without Refresh: by George Gkouvousis – 3.1
    SiteGround Optimizer: by SiteGround – 5.8.2
    WP Mail Logging: by Wysija – 1.9.8
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #26087 - /shop/
    Cart: #25764 - /cart/
    Checkout: #26088 - /checkout/
    My account: #25766 - /my-account/
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: Divi
    Version: 4.9.10
    Author URL: http://www.elegantthemes.com
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Canceled: 1
    Oldest: 2021-07-20 13:09:41 +0000
    Newest: 2021-07-20 13:09:41 +0000
    
    Complete: 240
    Oldest: 2021-07-19 10:19:46 +0000
    Newest: 2021-07-22 15:36:42 +0000
    
    ### Status report information ###
    
    Generated at: 2021-07-22 16:31:40 +00:00
    

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Joost van de Vijver

    (@joostvandevijver)

    Hello @scottlambert40

    currently, we do not have any official solution for moving the PayPal payment button. We have got the plan to create such an option, but for now, cannot provide you any solution for this.

    When looking at your site, I have the idea the problem could be caused by your theme. Have you tried to disable the theme in order to see if the issue persists? The size and placement are intended to be smaller and below the product, so this placement is definitely not caused by the plugin. If you want us to take a deeper look, you could also open a ticket within our support system. Here is explained how to engage us: https://paypal.inpsyde.com/docs/how-to-request-support-via-widget-on-the-website/

    Kind regards,
    Joost

    Thread Starter Scott Lambert

    (@scottlambert40)

    Hi @joostvandevijver

    I have arrived at the same conclusion. I am using the Divi theme and disabling it causes the issue to disappear. Of course the rest of the site is unusable without the theme!

    I have opened a support ticket with Elegant Themes as it is unthinkable that the payment gateway should be incompatible.

    Thank you for taking time out to look at my issue. It is greatly appreciated

    Scott

    Plugin Support Joost van de Vijver

    (@joostvandevijver)

    Hi @scottlambert40

    we have seen this issue with another theme as well and because we would like our plugin to work with every theme, we would appreciate it if you would open a ticket with our support desk, so we can link this case to our development ticket and get the Divi theme include in our investigation.

    For now, I will mark this thread as resolved, but we hope you will open a ticket with us for this.

    Kind regards,
    Joost

    Thread Starter Scott Lambert

    (@scottlambert40)

    @joostvandevijver

    Thanks for your input. I will open a support ticket directly.

    Elegant Themes have given me the solution of creating a PayPal button for each product, a button that does not integrate with the management system of WooCommerce and I button that I have to create individually, update individually in potentially 1000 products.

    Many thanks

    Scott

    Thread Starter Scott Lambert

    (@scottlambert40)

    @joostvandevijver
    could you point me to where I can submit a ticket please?

    Plugin Support Joost van de Vijver

    (@joostvandevijver)

    Thread Starter Scott Lambert

    (@scottlambert40)

    Done.
    Thank you

Viewing 7 replies - 1 through 7 (of 7 total)
  • You must be logged in to reply to this topic.