Paypal Express – Smart Buttons no longer work properly

  • restalfep

    (@restalfep)


    5 years, 6 months ago

    The smart buttons option in Paypal Express settings (for cart page) for this plugin no longer works properly. Up until recently, it did.

    Now, when you select to hide Paypal Credit, it still shows Paypal Credit.

    When you select to use “Pay with Paypal” text, it doesn’t use the text.

Viewing 1 replies (of 1 total)
  • Plugin Contributor angelleyesupport

    (@angelleyesupport)

    5 years, 6 months ago

    Hi I’m really sorry for delay in getting back to you. We were little over swamped lately which led the delays in responses. Please accept my sincere apologies.

    We’re sorry that you’re having trouble – I think that we can help. There appears to be a conflict between the plugins and/or themes that you have installed, as we’ve not received reports of this issue from other users/customers. Additionally, we attempted to reproduce this issue using our testing environment and things are working as expected. Please try the following debug steps:

    1. Check your site’s PHP version and make sure that it is 5.6 or above
    2. Disable all plugins with the exception of WooCommerce and PayPal for WooCommerce, and determine whether or not the issue is still occurring
    3. Re-enable additional plugins one by one, testing after each add-on is enabled, in order to find the culprit

    If, after disabling all additional plugins, you are still seeing the same issue, then switch to basic twenty theme with both WooCommerce and PayPal for WooCommerce enabled and then check once again.

    Please follow these steps and let us know your results.

    Thank you!

Viewing 1 replies (of 1 total)
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