Support » Plugin: PayPal for WooCommerce » PayPal Express Checkout Billing Agreements / Reference Transactions require

  • Resolved Dennis



    I get this message but can’t find any detailed info on PP site. All I find is on your git

    But it doesn’t provide much help, there isn’t any easy way to find contact info or who at PP to contact to solve this matter? Could you share more info regarding this matter?


Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Oliver


    Hi Dennis,

    As mentioned in the above git issue,
    “Express Checkout billing agreements/reference transactions require specific approval by PayPal. Please contact PayPal to enable this feature before using it on your site.”
    To use this, you need to talk to PP support for accounts and ask them to enable Billing Agreement / Reference Transactions on your account.

    Plugin Author angelleye


    @dennis1001 Yes, if you call general PayPal support and let them know you’re using Woo Subscriptions with Express Checkout and would like to enable Billing Agreements they should be able to get you taken care of.

    If they happen to give you any trouble respond here and let us know. I can sometimes get my direct contacts to fix things when general support isn’t being helpful, but we really need to try the general support first.

    Ok thanks, will look into it.


    I have also this message and it’s quite annoying. I wrote to PayPal twice explaining the situation and never got an answer. I called them and they just refused to activate Referene Transaction, saying that I needed to have at least 100000€ to have this.

    Can you look into this ?


    Plugin Author angelleye


    @pierrebrihat, Contact me directly and I’ll see if I can help.

Viewing 5 replies - 1 through 5 (of 5 total)
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