Support » Plugin: PayPal for WooCommerce » paypal “Error: Order ID and key were not found in” custom

paypal “Error: Order ID and key were not found in” custom

  • jeffpa

    (@jeffpa)


    6 years, 10 months ago

    Hi
    I have loads of these errors in my Paypal log.
    Also getting customers writing in saying on returning to my site they’re getting error messages and did their order go through.
    Are these connected?
    Should I be worried about paypal “Error: Order ID and key were not found in” custom
    Thanks

    Jeff

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter jeffpa

    (@jeffpa)

    6 years, 10 months ago

    Sorry I’m using Paypal Express. Also having read about it could Cloudflare CDN be an issue?

    Plugin Contributor angelleye

    (@angelleye)

    6 years, 10 months ago

    Yes, caching / CDN services can indeed cause problems. I would recommend you talk to Cloudflare and see if there is anything special they need to do for you when running a WooCommerce store in general.

    Plugin Contributor angelleye

    (@angelleye)

    6 years, 10 months ago

    If you are not able to get to the bottom of the problem with them, please submit a ticket here and include the logs from our plugin for our review.

Viewing 3 replies - 1 through 3 (of 3 total)
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