Title: Paypal do not function for CNY Last modified: May 12, 2021 --- # Paypal do not function for CNY * Resolved [delecroixfr](https://wordpress.org/support/users/delecroixfr/) * (@delecroixfr) * [5 years ago](https://wordpress.org/support/topic/paypal-do-not-function-for-cny/) * I am using WooCommerce PayPal Checkout Gateway Version 2.1.1. * On my zh-cn version with CNY currency, other payment gateway function , But paypal do not function on my zh_cn version * Paypal function correctly on my USD and Eur version * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpaypal-do-not-function-for-cny%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Support [Aashik P – a11n](https://wordpress.org/support/users/aashik/) * (@aashik) * [5 years ago](https://wordpress.org/support/topic/paypal-do-not-function-for-cny/#post-14433117) * Hi there! * Would you mind sharing more details about how exactly you have set up the different versions on your store? * Along with that, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then“ Copy for support”.  Once you’ve done that, paste it here in your response. * Thread Starter [delecroixfr](https://wordpress.org/support/users/delecroixfr/) * (@delecroixfr) * [5 years ago](https://wordpress.org/support/topic/paypal-do-not-function-for-cny/#post-14433663) * ``` ### WordPress Environment ### WordPress address (URL): https://www.maisondelecroix.com Site address (URL): https://www.maisondelecroix.com WC Version: 5.3.0 REST API Version: ✔ 5.3.0 WC Blocks Version: ✔ 4.9.1 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 2.2.6 Log Directory Writable: ✔ WP Version: 5.7.2 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: ✔ WP Cron: – Language: en_US External object cache: – ### Server Environment ### Server Info: nginx/1.18.0 PHP Version: 7.3.28 PHP Post Max Size: 10 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.29.0 NSS/3.53.1 SUHOSIN Installed: – MySQL Version: 5.5.68-MariaDB Max Upload Size: 10 MB Default 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### advanced-cache.php: advanced-cache.php maintenance.php: maintenance.php ### Must Use Plugins (3) ### Perfmatters MU: by forgemedia – 1.6.8 WP STAGING Optimizer: by René Hermenau – 1.4 yith_debugger.php: by Armando Liccardo (YITH) – 1.0.0 ### Settings ### API Enabled: ✔ Force SSL: – Currency: EUR (€) Currency Position: left Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) yith_bundle (yith_bundle) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ ### WC Pages ### Shop base: #7542 - /shop/ Cart: ❌ Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block. Checkout: ❌ Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block. My account: ❌ Page does not contain the [woocommerce_my_account] shortcode. Terms and conditions: ❌ Page not set ### Theme ### Name: YITH Proteo Child Version: 1.0.0 Author URL: https://yithemes.com/ Child Theme: ✔ Parent Theme Name: YITH Proteo Parent Theme Version: 1.5.3.1 Parent Theme Author URL: https://yithemes.com WooCommerce Support: ✔ ### Templates ### Overrides: yith-proteo/woocommerce/checkout/form-checkout.php yith-proteo/woocommerce/content-product.php yith-proteo/woocommerce/content-single-product.php yith-proteo/woocommerce/content-widget-product.php yith-proteo-child-1/woocommerce/emails/admin-new-order.php /var/www/vhosts/maisondelecroix.com/httpdocs/wp-content/plugins/product-quantity-for-woocommerce-pro/includes/templates/global/quantity-input.php yith-proteo/woocommerce/single-product/meta.php ### Action Scheduler ### Complete: 290 Oldest: 2021-04-12 10:37:03 +0000 Newest: 2021-05-13 06:21:58 +0000 Failed: 2 Oldest: 2020-12-01 02:07:28 +0000 Newest: 2020-12-01 02:07:28 +0000 Pending: 1 Oldest: 2021-05-13 22:37:05 +0000 Newest: 2021-05-13 22:37:05 +0000 ### Status report information ### Generated at: 2021-05-13 09:11:39 +00:00 ``` - This reply was modified 5 years ago by [delecroixfr](https://wordpress.org/support/users/delecroixfr/). * [melinda a11n](https://wordpress.org/support/users/melindahelt/) * (@melindahelt) * Automattic Happiness Engineer * [5 years ago](https://wordpress.org/support/topic/paypal-do-not-function-for-cny/#post-14438902) * HI there! * Thanks for the status report. I would recommend reaching out to the folks at WPML for help with this as it appears they were not supporting PayPal Checkout in the past. [https://wpml.org/forums/topic/paypal-express-checkout-and-multiple-currencies/](https://wpml.org/forums/topic/paypal-express-checkout-and-multiple-currencies/) * They will be able to let you know if that is supported at this time. * Thread Starter [delecroixfr](https://wordpress.org/support/users/delecroixfr/) * (@delecroixfr) * [4 years, 12 months ago](https://wordpress.org/support/topic/paypal-do-not-function-for-cny/#post-14483509) * I contacted them. * As it functions for EUR and USD, it is failing only with particular language so they consider it is not a compatibility issue. They provided me this screenshot on zh-cn checkout as there is some errors in the browser console which is preventing the display of the pay button. * [https://ibb.co/gzQnm5T](https://ibb.co/gzQnm5T) - This reply was modified 4 years, 12 months ago by [delecroixfr](https://wordpress.org/support/users/delecroixfr/). * Plugin Support [Shohan Hossain Nabil – a11n](https://wordpress.org/support/users/sohanhossain/) * (@sohanhossain) * [4 years, 12 months ago](https://wordpress.org/support/topic/paypal-do-not-function-for-cny/#post-14483549) * Hello [@delecroixfr](https://wordpress.org/support/users/delecroixfr/), * I recommend setting up a fresh WordPress site with only WooCommerce installed and a Storefront theme. Then, set the store currency to CNY and try again. Let us know how it goes. * Thanks! * Thread Starter [delecroixfr](https://wordpress.org/support/users/delecroixfr/) * (@delecroixfr) * [4 years, 12 months ago](https://wordpress.org/support/topic/paypal-do-not-function-for-cny/#post-14489972) * I did and the paypal button doesn’t appear * [https://staging.maisondelecroix.com/shop/men/clothing/shirts/brand-test-5/light-blue-denim-shirt/](https://staging.maisondelecroix.com/shop/men/clothing/shirts/brand-test-5/light-blue-denim-shirt/) * [https://ibb.co/yWCGZ3P](https://ibb.co/yWCGZ3P) * Plugin Support [B C. a11n](https://wordpress.org/support/users/battouly/) * (@battouly) * [4 years, 12 months ago](https://wordpress.org/support/topic/paypal-do-not-function-for-cny/#post-14492101) * Hi [@delecroixfr](https://wordpress.org/support/users/delecroixfr/), * I see there are quite few errors in the browser logs: [https://d.pr/i/Zv0uBZ](https://d.pr/i/Zv0uBZ) * We’d like to look into this further. * Please contact us at [WooCommerce.com > My Account > Support](https://woocommerce.com/my-account/create-a-ticket/?form=ticket). You may need to create an account before you can access that page. * Include a link to this forum thread, so that we can keep track of what’s already been done. * We will be able to help you further there. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Paypal do not function for CNY’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/woocommerce-gateway-paypal-express- checkout_b298d1.svg) * [WooCommerce PayPal Checkout Payment Gateway](https://wordpress.org/plugins/woocommerce-gateway-paypal-express-checkout/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-gateway-paypal-express-checkout/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-gateway-paypal-express-checkout/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-gateway-paypal-express-checkout/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-gateway-paypal-express-checkout/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-gateway-paypal-express-checkout/reviews/) * 7 replies * 5 participants * Last reply from: [B C. a11n](https://wordpress.org/support/users/battouly/) * Last activity: [4 years, 12 months ago](https://wordpress.org/support/topic/paypal-do-not-function-for-cny/#post-14492101) * Status: resolved