Support » Plugin: Woo Viet - WooCommerce for Vietnam » Paypal Currency not accepted

  • Resolved captainclark

    (@captainclark)


    Still unable to get the plugin to work alongside paypal express?

    Not sure if i am doing it right but it is coming up with currency not accepted?

    Any help would be appreciated@ Thanks

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter captainclark

    (@captainclark)

    Sorry i did see the post you put on but i have no idea what anything means on that page.. happy to pay for your time to get this resolved! thanks again

    Plugin Author Dat Hoang

    (@htdat)

    Hello,

    Sorry i did see the post you put on

    Can I know which post you’re mentioning here?

    Still unable to get the plugin to work alongside paypal express?
    Not sure if i am doing it right but it is coming up with currency not accepted?

    Would you mind giving more details? What’s the exact issue you’re seeing on the front-end and back-end (WP Admin)? I’d like to have as much info as possible before checking the issue.

    Cheers,

    Thread Starter captainclark

    (@captainclark)

    Hi Dat, Thanks for getting back to me so quickly

    So the site is Jimmys.vn

    And we have put paypal express onto the site, and have used your plugin to allow VND to be taken, but it is not working still, it says not accepting this currency?

    Thanks for any help you can give!

    Plugin Author Dat Hoang

    (@htdat)

    I am seeing that you have many options for each product. Each of these components may not be supported well with PayPal Express and Woo Viet.

    I wonder if you try a simple site with simple products, and the issue is still there? I am checking in the meantime.

    Thread Starter captainclark

    (@captainclark)

    The Theme Builder has said there should be no problem. as i mentioned it seems it’s a currency problem? but thanks for looking!

    Thread Starter captainclark

    (@captainclark)

    Hi Dat, Thanks for getting back to me so quickly

    So the site is Jimmys.vn

    And we have put paypal express onto the site, and have used your plugin to allow VND to be taken, but it is not working still, it says not accepting this currency?

    Thanks for any help you can give!

    Plugin Author Dat Hoang

    (@htdat)

    Hi,

    I wonder if you try a simple site with simple products, and the issue is still there?

    Please try what I’ve asked above. That helps narrow down the cause of the issue.

    The Theme Builder has said there should be no problem.

    I have zero experience with this theme but giving a general statement like this just causes more confusion.

    The conflict can still happen and that’s not something too unique in an open system like WordPress/Woo this.

    Thread Starter captainclark

    (@captainclark)

    OK So did some messing around.. same problem with simple products tested it on a mirror site

    But PayPal standard is working, so the problem is just with PayPal express?

    Plugin Author Dat Hoang

    (@htdat)

    Hi,

    Sorry for the late response. It sounds like an issue with PayPal Express.

    We’re going to investigate the issue further with a note here
    https://github.com/htdat/woo-viet/issues/83

    In the meantime, please use PayPal Standard.

    Thank you.

    Plugin Contributor Long Nguyen

    (@longnguyen)

    Hi,

    Thank you for using Woo Viet.

    I’ve checked this feature again and see that it still works as well. Screen record https://www.loom.com/share/d49f07d2dddc47ddb546fb38dd13aa3e

    Please make sure that you are using the plugin WooCommerce Paypal Checkout which is supported by WooCommerce officially, not another Paypal Express Checkout plugin. Find it here
    https://wordpress.org/plugins/woocommerce-gateway-paypal-express-checkout/
    https://docs.woocommerce.com/document/paypal-express-checkout/

Viewing 10 replies - 1 through 10 (of 10 total)
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