Support » Plugin: WooCommerce PayPal Checkout Payment Gateway » PayPal checkout returns to checkout page without completing order

  • Hi gang,

    In the cart I see the PayPal buttons and clicking on the PayPal button opens the popup where I can log in with some sandbox credentials. Once that’s confirmed though I’m brought back to the checkout page and the “place order” button is missing. (It’s in the markup, but set to display: none).

    https://share.getcloudapp.com/12urm8O7

    The URL has what appears to be the correct parameters…. checkout/?woo-paypal-return=true&token=XXXXX&PayerID=XXXXX

    But it’s not clear what the next step is? I seem to have to click on the PayPal button in the checkout and repeat the PayPal checkout process. Duplicating the step doesn’t seem right.

    Here’s a dummy product to play around with:
    https://woo.kathyisawesome.com/product/simple-product/

    system status:
    https://pastebin.com/ASSTEEAB

    thanks!
    kathy

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor AW

    (@slash1andy)

    Automattic Happiness Engineer

    Hey Kathy!

    This is an odd one for sure. The page that you’re redirected to doesn’t look right at all. It should look something like this:
    Link to image: https://d.pr/i/7aCTGd

    I checked it in twentytwenty as well to make sure that wasn’t the issue, but it still is the “confirm your order” page instead of standard checkout.


    Link to image: https://d.pr/i/hWed0C

    Are you using the shortcode for the checkout page, or a block?

    Hi Andy! Yes, I know it looks weird. 🙂 I expected something like what you showed. If you’ve completed the PayPal part you should just come back and confirm.

    Plugin Contributor AW

    (@slash1andy)

    Automattic Happiness Engineer

    Are you using the shortcode for the checkout page, or a block?

    Hi Andy, at this point I don’t really remember. I am sure I was testing something related to one of my plugins. Though looking at my https://woo.kathyisawesome.com/cart/ website, that looks like the traditional cart and not the block.

Viewing 4 replies - 1 through 4 (of 4 total)
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