PayPal Checkout problem with DHL

  • Resolved ineein

    (@ineein)


    4 years, 10 months ago

    Hi!
    When I use paypal checkout button you get this error message after payment:
    “DHL Locations” cannot be used – No shipping method enabled.

    What is the problem here? Did I forget to tick a box?
    Best,
    Judith

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support laceyrod a11n

    (@laceyrod)

    Automattic Happiness Engineer

    4 years, 10 months ago

    Hi Judith,

    Thanks for reaching out.

    I believe you might be using DHL for WooCommerce as a shipping extension: https://wordpress.org/plugins/dhl-for-woocommerce/

    If this is the case, it’s quite possible that there’s a conflict going on between PayPal Checkout and this third-party extension. Does PayPal Checkout work as expected when DHL is deactivated?

    Would you mind copying and pasting your System Status Report into this thread so that we can check for any red flags there? You can find this by going to WooCommerce > Status > System Status > Get System Report in your WP-Admin dashboard.

    Thanks!

    Plugin Support laceyrod a11n

    (@laceyrod)

    Automattic Happiness Engineer

    4 years, 10 months ago

    Hi again,

    This thread has been inactive for a bit, so I’m going to mark it as Resolved now. Please feel free to open a new one if you have any further questions.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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