Support » Fixing WordPress » PayPal Button not working

  • Hi Everyone,

    Can you help me, I am working on a Friends website and for some reason the PayPal buttons are not working.

    The url is

    I just copied the code from PayPal and when I save it and go to the website it doesn’t work.

    I called PayPal and they are no help they said call my web developer when I told them there isn’t one, they told me to call my web developer…WHAT! Then they hung up on me.

    Can someone help me with the code and just let me know what isn’t working. I am sure it’s something simple.


Viewing 15 replies - 1 through 15 (of 28 total)
  • Try pasting it on a test site, or any of your other sites and see if the PayPal button works.

    Hi Krishna,

    I have tried that and on a non WordPress site it works. On a site it doesn’t

    Do you know anything about coding? I’m sure it’s just a coding issue that someone who understands coding can figure it out quickly.


    It works on my sites.
    Anyway try a plugin:

    How did you post it?

    This is the error I receive when I try it

    PayPal cannot process this transaction because of a problem with the seller’s website. Please contact the seller directly to resolve this problem.

    Return to Tom 2 tall Cunningham
    At this time, we are unable to process your request. Please return to Tom 2 tall Cunningham and try another option.

    There are different types of accounts at PayPal, ex. simple donation type buttons, business accounts, etc. What type of account do you have? I would suggest to go to PayPal back and get your button code again. Alternatively, try a plugin or wait for some other volunteers who can pinpoint where the problem is. I made my PayPal accounts quite sometime back. So, I cannot tell for sure if there are any changes in their system now or not.

    Hi Krishna,

    I need someone who understands coding because if you look at the code is there now

    Which is this one below it works but I need to know how to incorporate the code below it. Which is a coding issue.

    <div style="display: inline;" data-wst-duda="hide"><form action="" method="post" target="_top"><input type="hidden" name="cmd" value="_s-xclick" />
    <input type="hidden" name="hosted_button_id" value="EHAHV8BA52JUG" />
    <td><input type="hidden" name="on0" value="Ticket Prices until May 31st." />Ticket Prices until May 31st.</td>
    <td><select name="os0"><option value="2 VIP Seats and 2 signed copies of Greg's book -">2 VIP Seats and 2 signed copies of Greg's book - $100.00 CAD</option><option value="2 VIP Seats, 2 signed book copies+Dinner with the Speakers -">2 VIP Seats, 2 signed book copies+Dinner with the Speakers - $150.00 CAD</option></select></td>
    <input type="hidden" name="currency_code" value="CAD" />
    <input type="image" alt="PayPal - The safer, easier way to pay online!" name="submit" src="" />
    <img alt="" src="" width="1" height="1" border="0" />
    PayPal Code
    <form action="" method="post" target="_top">
    <input type="hidden" name="cmd" value="_s-xclick">
    <input type="hidden" name="hosted_button_id" value="QK65YYAFMBCLG">
    <tr><td><input type="hidden" name="on0" value="Ticket Prices until May 31st.">Ticket Prices until May 31st.</td></tr><tr><td><select name="os0">
    	<option value="$99 – VIP Seating">$99 – VIP Seating $99.00 CAD</option>
    	<option value="$147 – VIP Seating & Dinner with the Speakers">$147 – VIP Seating & Dinner with the Speakers $147.00 CAD</option>
    </select> </td></tr>
    <input type="hidden" name="currency_code" value="CAD">
    <input type="image" src="" border="0" name="submit" alt="PayPal - The safer, easier way to pay online!">
    <img alt="" border="0" src="" width="1" height="1">

    [Please use the code buttons when posting code – as is, your code may have been corrupted by the forum’s parser]

    The code works perfectly. Try it again on your site.

    The bottom code?

    if that is the one you are referring too that is the one that doesn’t work

    It doesn’t work for me either – I get the error message on the PayPal page. But are you saying that that code works on an HTML page?

    Is the button on your site working? I presume that is what you have posted above (I have not compared it with what you placed on your site). If you want, I shall compare it and tell you. In any case, it is not advisable to change the code given by PayPal. Of course there are some cases where such codes don’t work with php as the tables and all are of old type HTML.

    Anyway, check the button on your site and let me know.

    The top code works fine, it’s the bottom one that doesn’t

    Try the PayPal button here:

    I am getting it perfectly OK.

    That is the old one I put back @krishna with the old code and wrong pricing

    OK, does the code (top one) posted by you OK? Do you find it not working? Can you place it somewhere on your site and post the URL here?

Viewing 15 replies - 1 through 15 (of 28 total)
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