Title: PayPal button not work
Last modified: December 12, 2018

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# PayPal button not work

 *  Resolved [caleidro](https://wordpress.org/support/users/caleidro/)
 * (@caleidro)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/paypal-button-not-work/)
 * Hi guys,
 * Working on my website here, everything is pretty much configured, including the“
   Direct bank transfer” and “Paypal.
 * When I press the button to proceed to place the order in the checkout – nothing
   happens.
 * The form is not getting activated, not sure why.
 * Using the Uncode theme.. Any ideas?
 * Thanks
    Felipe
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpaypal-button-not-work%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [Ryan Ray](https://wordpress.org/support/users/ryanr14/)
 * (@ryanr14)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/paypal-button-not-work/#post-10982071)
 * Hi [@caleidro](https://wordpress.org/support/users/caleidro/),
 * This could be caused by a conflict in your theme or potentially any other plugins
   you may have activated.
 * **How to test for conflicts**
 * 1. Temporarily switch your theme to the Storefront or TwentySeventeen theme.
   
   2. Try to reproduce the problem:  If the problem is resolved, it is a theme conflict.
   If not, continue to the next step. 3. Temporarily deactivate all plugins except
   WooCommerce. You can do this manually or use a plugin to help (see below for 
   tools). 4. Try to reproduce the problem again. If the problem is resolved, it
   is a plugin conflict. To figure out which plugin is causing the problem, continue
   to the next step. 5. Reactivate your other plugins one by one, testing after 
   each, until you find the one causing conflict
 * Please let us know how that goes.
 * **Tools to help with troubleshooting**
 * You can clone your site to a staging environment and perform tests without modifying
   your live site or impacting customers. Many hosts provide staging facilities,
   so it’s worth checking in with them. It’s also possible to do it using the free
   [WP Staging](https://wordpress.org/plugins/wp-staging/) plugin.
 *  Thread Starter [caleidro](https://wordpress.org/support/users/caleidro/)
 * (@caleidro)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/paypal-button-not-work/#post-10982866)
 * Thanks, Ryan, much appreciated. I will go through your steps and come back with
   the results!
 * Thanks
 *  Thread Starter [caleidro](https://wordpress.org/support/users/caleidro/)
 * (@caleidro)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/paypal-button-not-work/#post-10987156)
 * Hi [@ryanr14](https://wordpress.org/support/users/ryanr14/), I am getting this
   message right now :
 * > Watch out: This version of WP Staging has not been tested with your WordPress
   > version 5.0.1.
   >  As WP Staging is using crucial DB and file functions it’s important
   > that you are using a WP Staging version which has been verified to be working
   > with your WordPress version. You risk unexpected data lose if you do not so!
   > Get the latest WP Staging plugin from [https://wp-staging.com](https://wp-staging.com).
 * I am a bit concerned breaking my client’s website, so I won’t be able to do this
   I am afraid
 *  Thread Starter [caleidro](https://wordpress.org/support/users/caleidro/)
 * (@caleidro)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/paypal-button-not-work/#post-10987165)
 * Hi Ryan,
 * I did a Live Preview of the “Fifteen” theme and was able to click on “Proceed
   to Paypal” button. Thank you for pointing me in the right direction.
    It’s something
   wrong with the client’s theme, last time it was updated it was in 2016 and I 
   feel it’s clashing with the current Woocommerce version
 *  [melinda a11n](https://wordpress.org/support/users/melindahelt/)
 * (@melindahelt)
 * Automattic Happiness Engineer
 * [7 years, 6 months ago](https://wordpress.org/support/topic/paypal-button-not-work/#post-10999838)
 * Thanks for the update!
 * And, just for future reference, WP Staging usually needs a week or two to remove
   that message with a new release, but it’s still _generally_ ok to use.
 * I’m glad you narrowed down the issue. I’m going to mark this as resolved – if
   you have any further questions, you can start a new thread.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘PayPal button not work’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504)
 * [WooCommerce](https://wordpress.org/plugins/woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq)
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 * 5 replies
 * 3 participants
 * Last reply from: [melinda a11n](https://wordpress.org/support/users/melindahelt/)
 * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/paypal-button-not-work/#post-10999838)
 * Status: resolved