Support » Plugin: WooCommerce PayPal Checkout Payment Gateway » Paypal button disappear after updating the plugin

  • Resolved Farrukh

    (@faarukh)


    Hi

    I updated WooCommerce PayPal Checkout Payment Gateway plugin to version 2.0.0 but after that the Paypal button disappear. I think it’s bug in the new update.

    Please fix it.

    Regards
    Farrukh Rasool

Viewing 15 replies - 1 through 15 (of 27 total)
  • Plugin Author mattdallan

    (@mattdallan)

    Hi @faarukh, thanks for contacting us and sorry about the troubles you’re facing after updating to 2.0.0.

    I understand the PayPal Buttons aren’t loading on your store, but I have not been able to replicate this on my own test site.

    Firstly, can you try clear/flush your cache and see if that fixes the issue.

    If not, to help us diagnose what the problem is can you please provide us with the following:
    – a link to your checkout page which is having the issue
    – the store currency and store address country you have set in WooCommerce > Settings
    – your site language which is found in Settings > General

    Thanks for your patience

    Hi

    After updating the plugin I cleared the website and the browser’s cache but still not working.

    Here are the screenshots:

    Before update:
    Screenshot 1: https://ibb.co/f2cRBY8
    Screenshot 2: https://ibb.co/bKv5ZzJ

    After update:
    Screenshot 1: https://ibb.co/t4qjfnB
    Screenshot 2: https://ibb.co/MB1GkCF

    Product link: https://www.onlinephonez.com/product/smart-watch-bluetooth-earphone
    Store currency: USD$
    Site language: English

    Plugin Author mattdallan

    (@mattdallan)

    Please also open up the Browser Console and send me any javascript errors you see.

    You can view the console/javascript errors by going to the checkout page and right-clicking on the webpage and going to Inspect (Chrome) or Inspect Element(Firefox) and navigating to the Console tab.

    Let me know if you see any errors.

    Sorry I forgot one thing.

    Address Country is USA

    Hello, I have the same issue too.
    Here is a screen shot of the console when i enter product page

    https://snipboard.io/Q3v1Ci.jpg

    @mattdallan

    Here is the inspect screenshot: https://ibb.co/PwzyF8v

    @faarukh try reverting to version 1.6.21 of the paypal checkout pluging, that fixed the problem for me until version 2 is fixed.

    Hi @ipave97

    Yeah I know but I am doing this to find out the reason. Thanks

    Plugin Author mattdallan

    (@mattdallan)

    Thanks for sending those screenshots.

    We believe this issue is being caused by other PayPal extensions loading the older checkout.js file and causing a conflict.

    We’re looking into a fix for this now, but in the meantime I would recommend rolling back to 1.6.21 or using the following filter to use the legacy checkout.js:

    
    add_filter( ‘woocommerce_paypal_express_checkout_use_legacy_checkout_js’, ‘__return_true’ );
    

    Can you confirm you are using other PayPal gateways/extensions as well?

    Hi Matt,
    I’m having the same issue as well.. If I activate the latest version so I also losing the Stripe Pay button.

    Thank you,
    Jan

    No I am not using any other PayPal gateways/extensions.

    Ok I will rollback to the older version. Thanks

    I’m Having the same issue. The filter provided doesn’t work as well.

    Plugin Author mattdallan

    (@mattdallan)

    I have just pushed up a fix which should address these issues: https://github.com/woocommerce/woocommerce-gateway-paypal-express-checkout/pull/740

    Once a team member has reviewed and tested these changes we’ll get a new update out straight away.

    If you’re familiar with Github feel free to pull down that Pull Request and test it on your own store.

    Thanks for your patience!

    also the same for my site, i downgrade it until to be fixed!!!

    If you’re familiar with Github feel free to pull down that Pull Request and test it on your own store.

    Matt,
    I’ve updated php files from your link but the issue is still here…

    • This reply was modified 1 month, 1 week ago by jandoste.
Viewing 15 replies - 1 through 15 (of 27 total)
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