Seamless Donations
[resolved] paypal account change (5 posts)

  1. cranberrycove
    Posted 2 years ago #

    had to change the paypal account that funds are directed to. new email shows correctly in settings however funds are still being sent to the old account. help!


  2. cranberrycove
    Posted 2 years ago #

    Had no replies and funds still going to wrong account so I deactivated, deleted, and reinstalled plugin. Still have the same problem - please help me fix this ASAP.

  3. cranberrycove
    Posted 2 years ago #

    Still investigating by doing a test donation and seems the issue is that the 'Donate Now' Button at the bottom of the form is still linked to the old account (even though the new email address is in the settings page) - need help with this ASAP.

  4. allendav
    Posted 2 years ago #


    On the settings page, there are two places to enter email addresses. The top one is where you would like notifications of donations to be sent. The second one is the email address linked to the PayPal account. Make sure you enter the correct email address in each.

    Let me know if this doesn't clear things up.



  5. allendav
    Posted 2 years ago #

    Hi everyone!

    Cranberrycove and I tracked it down to a bit of PayPal generated button HTML for the old account that was still on the page. Switching over to the text mode of the editor and removing the old PayPal button code did the trick.



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