Title: Paypal
Last modified: June 21, 2019

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# Paypal

 *  Resolved [ripperman](https://wordpress.org/support/users/ripperman/)
 * (@ripperman)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/paypal-68/)
 * Hi,
 * I recently installed Wordfence and ever since it has been giving me some issues
   with Paypal payments, i.e. some payments not going through and being marked as‘
   Pending Payment’.
 * Any help would be most appreciated.
    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [WFGerroald](https://wordpress.org/support/users/wfgerald/)
 * (@wfgerald)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/paypal-68/#post-11667982)
 * Hey [@ripperman](https://wordpress.org/support/users/ripperman/),
 * Are you able to reliably reproduce this in testing?
 * Can you check Wordfence > Live Traffic for the blocks to see why they’re happening?
   You’ll want to expand the Details portion to get the full view. You can share
   a screenshot here if you’d like.
 * Thanks,
 * Gerroald
 *  Thread Starter [ripperman](https://wordpress.org/support/users/ripperman/)
 * (@ripperman)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/paypal-68/#post-11669837)
 * Hi Gerroald,
 * No I’m afraid not. This is happening sporadically. We’ve had some successful 
   Paypal orders over the weekend for example but just this morning we had one go
   to ‘Pending’. There is no trace or mention of this order or customer in the Traffic
   list for Wordfence whatsoever.
 * We use the built in Paypal gateway that comes with woocommerce. Should we me 
   using the Angelleye one? I think woocommerce endorse it? Not sure if this would
   make a difference.
 * Also our gateway is configured using identity token. We have no api settings 
   in the woocommerce paypal settings. Does this matter? I assumed that was just
   for offering refunds within then site itself.
 * Thanks very much for your reply.
 *  [WFGerroald](https://wordpress.org/support/users/wfgerald/)
 * (@wfgerald)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/paypal-68/#post-11670931)
 * Hey [@ripperman](https://wordpress.org/support/users/ripperman/),
 * Are you certain Wordfence is contributing to this? If so, how so? If you’re not
   certain you might reach out to the WooCommerce PayPal support team for their 
   thoughts. It may be something they’ve seen before.
 * Please let me know how it goes.
 * Thanks,
 * Gerroald
 *  Thread Starter [ripperman](https://wordpress.org/support/users/ripperman/)
 * (@ripperman)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/paypal-68/#post-11671032)
 * Well we can only go on our order history to date. The site has been in operation
   for 5 months at this stage and we never had any Pending Payments at all before
   we chose Wordfence which was in the last couple of weeks? Therefore we have to
   assume that its Wordfence or its firewall in this case causing some blocking 
   issue? Are there any docs or tutorials or settings that we should be aware of
   so that both Paypal and Wordfence are working together properly?
 *  [WFGerroald](https://wordpress.org/support/users/wfgerald/)
 * (@wfgerald)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/paypal-68/#post-11679014)
 * Hey [@ripperman](https://wordpress.org/support/users/ripperman/),
 * If there’s no mention of blocks in the Live Traffic I really don’t think it’s
   Wordfence. This is where all blocks logged. And if it’s only randomly happening
   this wouldn’t indicate that it’s breaking a Firewall rule as it would happen 
   ever time. However, if you’d like to rule out a Firewall issue for sure you can
   switch it to Learning Mode.
 * [https://www.wordfence.com/help/firewall/learning-mode/](https://www.wordfence.com/help/firewall/learning-mode/)
 * Possibly it’s just a coincidence that it’s started since installing Wordfence.
 * Please let me know how it goes.
 * Thanks,
 * Gerroald
 *  Thread Starter [ripperman](https://wordpress.org/support/users/ripperman/)
 * (@ripperman)
 * [7 years ago](https://wordpress.org/support/topic/paypal-68/#post-11681428)
 * Ok thank you. We’ll keep an eye on the firewall and see how that goes.
 * Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Paypal’ is closed to new replies.

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 * 6 replies
 * 2 participants
 * Last reply from: [ripperman](https://wordpress.org/support/users/ripperman/)
 * Last activity: [7 years ago](https://wordpress.org/support/topic/paypal-68/#post-11681428)
 * Status: resolved