Title: Payments Errors
Last modified: January 6, 2023

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# Payments Errors

 *  Resolved [nickseegobin](https://wordpress.org/support/users/nickseegobin/)
 * (@nickseegobin)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/payments-errors/)
 * Hello,
 * I’m having an issue with the Fygaro WordPress Plugin.
    1. When I purchase a product it takes me from my site to the Fygaro payment gateway
       but doesnt take me back to my site upon payment completion.
    2. The payments are made at the Fygaro gateway because i receive an email confirming
       the payment was made.
    3. When i return to the WordPress site (Manually) it does not register the payment
       made to the Fygaro platfrom and remains in a “Processing” Status.
 * Thank you in advance
 * Nick

Viewing 1 replies (of 1 total)

 *  Plugin Author [fygaro](https://wordpress.org/support/users/fygaro/)
 * (@fygaro)
 * [3 years ago](https://wordpress.org/support/topic/payments-errors/#post-16615933)
 * Hi [@nickseegobin](https://wordpress.org/support/users/nickseegobin/), thank 
   you for installing our plugin!
   With regards to your questions:
    1. When I purchase a product it takes me from my site to the Fygaro payment gateway
       but doesnt take me back to my site upon payment completion.
       >> You must setup
       a Return URL in your Fygaro plugins settings (should be available under “Advanced”).
    2. The payments are made at the Fygaro gateway because i receive an email confirming
       the payment was made. When i return to the WordPress site (Manually) it does
       not register the payment made to the Fygaro platfrom and remains in a “Processing”
       Status.
       >> We would need to validate that you have correctly setup the plugin
       hook features. Please email us at [support@fygaro.com](https://wordpress.org/support/topic/payments-errors/support@fygaro.com?output_format=md)
       for our team to review your account setup and provide instructions to quickly
       resolve.

Viewing 1 replies (of 1 total)

The topic ‘Payments Errors’ is closed to new replies.

 * ![](https://ps.w.org/fygaro/assets/icon-256x256.png?rev=2767045)
 * [Fygaro WC Plugin](https://wordpress.org/plugins/fygaro/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/fygaro/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/fygaro/unresolved/)
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 * 1 reply
 * 2 participants
 * Last reply from: [fygaro](https://wordpress.org/support/users/fygaro/)
 * Last activity: [3 years ago](https://wordpress.org/support/topic/payments-errors/#post-16615933)
 * Status: resolved