Title: Payment Processing failed Last modified: January 23, 2018 --- # Payment Processing failed * Resolved [gordie77](https://wordpress.org/support/users/gordie77/) * (@gordie77) * [8 years, 2 months ago](https://wordpress.org/support/topic/payment-processing-failed/) * Hi * I’v read through all the other threads with similar titles and cannot find a solution for my problem. * Ever since the update I’ve lost my Apple Pay and now regular Stripe payment shows processing failed. * I’ve contacted my host and also Stripe and they advise the issue to be with the plugin. * Can you guys help??? * I’ve upgraded to the latest PHP as advised by my host. I did have problems with the web hook endpoint but have managed to resolve that with the upgrade. * I’m using a Site Origins template (Unwind) with Woo Commerce and very few plugins, other than Site Origin. I’ve disabled each plugin separately and also reverted to Storefront but the error remains. * I’d be VERY appreciative of any help!!! * Kind regards, Gordie * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpayment-processing-failed%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 10 replies - 1 through 10 (of 10 total) * [saltedrockbathco](https://wordpress.org/support/users/saltedrockbathco/) * (@saltedrockbathco) * [8 years, 2 months ago](https://wordpress.org/support/topic/payment-processing-failed/#post-9876025) * I’m having the same issue. Help! Stripe payment failed. * [Craig Bailey](https://wordpress.org/support/users/craig-bailey/) * (@craig-bailey) * [8 years, 2 months ago](https://wordpress.org/support/topic/payment-processing-failed/#post-9876149) * Yes, getting the same issue as well. * I contacted Strip about this – because I initially thought it was a Stripe issue. They investigated the charge being created – it initially starts and creates a source, but doesn’t follow up with creating the charge. * Here’s a quote from the support chat I had with Stripe: * “It looks like the integration has changed how they’re sending the information over to Stripe, and aren’t completing the charge” * Hoping WooCommerce fixes this asap! * [Praveen a11n](https://wordpress.org/support/users/spraveenitpro/) * (@spraveenitpro) * Automattic Happiness Engineer * [8 years, 2 months ago](https://wordpress.org/support/topic/payment-processing-failed/#post-9877138) * Hi [@gordie77](https://wordpress.org/support/users/gordie77/), * Can you please paste the stripe logs here? You can enable the logs by going to** WooCommerce >> Settings >> Checkout >> Stripe >> Logging** : * [http://cld.wthms.co/DejDRo](http://cld.wthms.co/DejDRo) * Once you have enabled the logs, please perform a test order and then post the logs here so that we can check what could be causing the behaviour? * Cheers! * Thread Starter [gordie77](https://wordpress.org/support/users/gordie77/) * (@gordie77) * [8 years, 2 months ago](https://wordpress.org/support/topic/payment-processing-failed/#post-9878314) * Hi Praveen * Thanks for the reply. * Here’s the log: * 01-18-2018 @ 16:31:43 – ====Start Log==== Error: stdClass Object ( [token_id] => [customer] => [source] => ) * ====End Log==== * Thanks, Gordie * Plugin Contributor [royho](https://wordpress.org/support/users/royho/) * (@royho) * [8 years, 2 months ago](https://wordpress.org/support/topic/payment-processing-failed/#post-9878624) * [@gordie77](https://wordpress.org/support/users/gordie77/) download a copy of Stripe from here [https://github.com/woocommerce/woocommerce-gateway-stripe](https://github.com/woocommerce/woocommerce-gateway-stripe) * Load it up to your site overwriting your current version and let me know if it resolves your issue. * Thread Starter [gordie77](https://wordpress.org/support/users/gordie77/) * (@gordie77) * [8 years, 2 months ago](https://wordpress.org/support/topic/payment-processing-failed/#post-9878802) * Hey, Royho!! Thanks so much – it appears to be working with that version. 😀 * However (sorry!) the Apple Button is back but when it’s pressed, the information pops up but then disappears quite quickly without being able to complete. * I’ve checked my settings and can’t see anything obvious. Any ideas? * Stripe appears to be working as it should though – you LEGEND! * Plugin Contributor [royho](https://wordpress.org/support/users/royho/) * (@royho) * [8 years, 2 months ago](https://wordpress.org/support/topic/payment-processing-failed/#post-9879022) * [@gordie77](https://wordpress.org/support/users/gordie77/) – so here is the message I see on your site [http://cld.wthms.co/QKty8t](http://cld.wthms.co/QKty8t) * It means you have to register your domain on Stripe to be able to use Apple Pay. So you can follow that URL and do that. [https://stripe.com/docs/stripe-js/elements/payment-request-button#verifying-your-domain-with-apple-pay](https://stripe.com/docs/stripe-js/elements/payment-request-button#verifying-your-domain-with-apple-pay) * Thread Starter [gordie77](https://wordpress.org/support/users/gordie77/) * (@gordie77) * [8 years, 2 months ago](https://wordpress.org/support/topic/payment-processing-failed/#post-9879054) * Cool – thanks for the info! I did already register but I’ll redo since the new plugin has been installed and start over. * Really appreciate your help! Thanks, man. * Thread Starter [gordie77](https://wordpress.org/support/users/gordie77/) * (@gordie77) * [8 years, 2 months ago](https://wordpress.org/support/topic/payment-processing-failed/#post-9879571) * Just wanted to say thank you for the support! All sorted…. Now I just need to work out how to align the add to cart and PayPal buttons on my cart page! * Plugin Contributor [royho](https://wordpress.org/support/users/royho/) * (@royho) * [8 years, 2 months ago](https://wordpress.org/support/topic/payment-processing-failed/#post-9879612) * [@gordie77](https://wordpress.org/support/users/gordie77/) no worries, you’re very welcome! Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Payment Processing failed’ is closed to new replies. * ![](https://ps.w.org/woocommerce-gateway-stripe/assets/icon-256x256.png?rev=3177277) * [WooCommerce Stripe Payment Gateway](https://wordpress.org/plugins/woocommerce-gateway-stripe/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-gateway-stripe/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/reviews/) * 10 replies * 5 participants * Last reply from: [royho](https://wordpress.org/support/users/royho/) * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/payment-processing-failed/#post-9879612) * Status: resolved