Title: Payment processing failed. Please retry.
Last modified: April 5, 2021

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# Payment processing failed. Please retry.

 *  Resolved [vahsrap](https://wordpress.org/support/users/vahsrap/)
 * (@vahsrap)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/payment-processing-failed-please-retry-16/)
 * on checkout page stripe payment shows this message “Payment processing failed.
   Please retry.” for test mode, currently working on test mode only and if log 
   in to my stripe account -> dashboard -> logs, it shows status as ‘200 OK’

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Ryan Ray](https://wordpress.org/support/users/ryanr14/)
 * (@ryanr14)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/payment-processing-failed-please-retry-16/#post-14286098)
 * Hi [@vahsrap](https://wordpress.org/support/users/vahsrap/),
 * > on checkout page stripe payment shows this message “Payment processing failed.
   > Please retry.” for test mode, currently working on test mode only and if log
   > in to my stripe account -> dashboard -> logs, it shows status as ‘200 OK’
 * I think you’re seeing issues in WooCommerce but not in Stripe, or at least in
   the request on Stripes side you see a 200 OK status. In WooCommerce do you see
   an order created but is set to Pending or On Hold? If so are there any order 
   notes that might provide a clue as to what’s happening with the payment processing?
 * I would next enable logging under WooCommerce > Settings > Payments and select
   Manage next to Stripe. Then at the bottom of those settings you’ll see a checkbox
   to enable Logging.
 * [https://cld.wthms.co/20lTOr](https://cld.wthms.co/20lTOr)
 * Then if any errors are logged you’ll find those under WooCommerce > Status > 
   Logs tab. There will be a Stripe log for every day that logging is enabled.
 * [https://cld.wthms.co/qK6BmL](https://cld.wthms.co/qK6BmL)`
    -  This reply was modified 5 years, 2 months ago by [Ryan Ray](https://wordpress.org/support/users/ryanr14/).
 *  [Nicola Mustone](https://wordpress.org/support/users/nicolamustone/)
 * (@nicolamustone)
 * Automattic Happiness Engineer
 * [5 years, 2 months ago](https://wordpress.org/support/topic/payment-processing-failed-please-retry-16/#post-14321905)
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Payment processing failed. Please retry.’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-gateway-stripe/assets/icon-256x256.png?rev=3177277)
 * [WooCommerce Stripe Payment Gateway](https://wordpress.org/plugins/woocommerce-gateway-stripe/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-gateway-stripe/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/reviews/)

## Tags

 * [stripe gateway](https://wordpress.org/support/topic-tag/stripe-gateway/)

 * 2 replies
 * 3 participants
 * Last reply from: [Nicola Mustone](https://wordpress.org/support/users/nicolamustone/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/payment-processing-failed-please-retry-16/#post-14321905)
 * Status: resolved