• Resolved mohalichd

    (@mohalichd)


    PAyment Pop up close button is going to back to history page in Iphone, need to soluation, so then we will open refresh page not back to history page.

Viewing 15 replies - 1 through 15 (of 16 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi, just to confirm with you. Is this also happening in a laptop/desktop environment?

    Thank you

    Thread Starter mohalichd

    (@mohalichd)

    Thank you for the reply.

    Yes, same issue with Desktop/ laptop devices.

    Thread Starter mohalichd

    (@mohalichd)

    With Desktop/ laptop devices function is working fine but in Iphone (ios) platform
    has faced the last page popup window open.

    # Android version – Fine

    # In Iphone(ios) – Last page popup window open and not close.

    Thread Starter mohalichd

    (@mohalichd)

    I have checked your plugin js (JavaScript file) – You have added History go to back -1 function on the Payment pop up close button ID click function. This function is not working on the ios platform. Please check this issue urgently.

    Plugin Support mbrsolution

    (@mbrsolution)

    Thank you for providing more information. Could this be related to your theme! Just for testing purposes can you test one of WordPress default themes like Twenty Nineteen?

    Also can you share the URL to the page in question.

    Thank you

    • This reply was modified 2 years, 11 months ago by mbrsolution.
    • This reply was modified 2 years, 11 months ago by mbrsolution.
    Thread Starter mohalichd

    (@mohalichd)

    Please check this – https://mefworld.cn/packages/

    # Choose any package

    # After then close payment popup.

    # But still open last page popup window.

    Please check this all activity on the iphone (ios)

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi,

    I tested the link above. In my Android phone, when I close the popup window it takes me back to the packages page. Is this the correct behavior?

    Regards

    Thread Starter mohalichd

    (@mohalichd)

    Thank you for the reply.

    Yes this functionality is fine in Android Version.

    Problem in Iphone Device.

    Please check this on the iphone.

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, did you test a default theme like Twenty Nineteen? This could be related to your theme.

    Kind regards

    Thread Starter mohalichd

    (@mohalichd)

    Yes, I checked with latest theme, but same result.

    Thread Starter mohalichd

    (@mohalichd)

    Have you checked this on the iphone?

    Plugin Support mbrsolution

    (@mbrsolution)

    Unfortunately I don’t use an iPhone. I have submitted a message to the developers to investigate further your issue.

    Thank you

    Plugin Author mra13

    (@mra13)

    Which browser in your iPhone are you testing with?

    Thread Starter mohalichd

    (@mohalichd)

    In iPhone – Safari

    Thread Starter mohalichd

    (@mohalichd)

    Have you checked this ?

Viewing 15 replies - 1 through 15 (of 16 total)
  • The topic ‘PAyment Pop up close button is going to back to history page in Iphone,’ is closed to new replies.