Title: payment plugin bug
Last modified: August 20, 2016

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# payment plugin bug

 *  Resolved [zaphbee](https://wordpress.org/support/users/zaphbee/)
 * (@zaphbee)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/payment-plugin-bug/)
 * I just got the payment plugin. However when i installed it there seems to be 
   some sort of conflict with my theme Exiria. Where before clicking on Exiria Options
   in the admin side panel took me to the theme’s options, now it shows a popout
   menu called Payments which takes me to [http://mysite.com/admin/vfb-payments](http://mysite.com/admin/vfb-payments).
   
   Also in the payments section of VFBpro i see this
 * Payments Add-on detected
    It is recommended you use the Payments Add-on to collect
   payments.
 * which links to a page that says nothing but
 * You do not have sufficient permissions to access this page.
 * [http://wordpress.org/extend/plugins/visual-form-builder/](http://wordpress.org/extend/plugins/visual-form-builder/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Matthew Muro](https://wordpress.org/support/users/mmuro/)
 * (@mmuro)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/payment-plugin-bug/#post-3460593)
 * According to the [info on ThemeFores](http://themeforest.net/item/exiria-portfolio-and-business-wordpress-theme/137605)
   t, that theme is waaay out of date.
 * If you switch to the default theme you’ll see the Payments add-on works just 
   fine.
 * I suggest contacting the theme author and seeing if an update can be issued.
 *  [mbmarketing](https://wordpress.org/support/users/mbmarketing/)
 * (@mbmarketing)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/payment-plugin-bug/#post-3460847)
 * I was getting the same error on my website – [http://www.wpseotoolbox.com](http://www.wpseotoolbox.com)
   when I tried to add a new form.
 * So, after checking the config and deleting and re-installing visual form builder,
   I decided to see if it was conflicting with some other plugins.
 * I deactivated all of my plugins, click on Add New under the VFB Tab and it worked!!!
 * I re-activated my other plugins and it is still working. I am not sure where 
   the conflict was…but, I am happy it turn out for me.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘payment plugin bug’ is closed to new replies.

 * ![](https://ps.w.org/visual-form-builder/assets/icon-256x256.png?rev=1205840)
 * [Visual Form Builder](https://wordpress.org/plugins/visual-form-builder/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/visual-form-builder/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/visual-form-builder/)
 * [Active Topics](https://wordpress.org/support/plugin/visual-form-builder/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/visual-form-builder/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/visual-form-builder/reviews/)

## Tags

 * [theme conflict](https://wordpress.org/support/topic-tag/theme-conflict/)

 * 2 replies
 * 3 participants
 * Last reply from: [mbmarketing](https://wordpress.org/support/users/mbmarketing/)
 * Last activity: [12 years, 8 months ago](https://wordpress.org/support/topic/payment-plugin-bug/#post-3460847)
 * Status: resolved