Title: Payment Pending Issue
Last modified: April 5, 2017

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# Payment Pending Issue

 *  [dnmdgj](https://wordpress.org/support/users/dnmdgj/)
 * (@dnmdgj)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/payment-pending-issue/)
 * Sometimes when we receive a payment it goes through as normal, but other times
   it just shows as “Payment Pending” even though the payment goes through. This
   is getting very frustrating now and has been happening for many months. I made
   a thread earlier about this but nobody responded.
 * If somebody can please respond to this urgently I would be very grateful as this
   is a major issue for our business, thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/)
 * (@mikejolley)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/payment-pending-issue/#post-8995376)
 * PayPal? See [https://docs.woocommerce.com/document/paypal-standard/](https://docs.woocommerce.com/document/paypal-standard/)
   You can also enable PDT as a fallback.
 *  Thread Starter [dnmdgj](https://wordpress.org/support/users/dnmdgj/)
 * (@dnmdgj)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/payment-pending-issue/#post-8996214)
 * Thank you for your response Mike. I checked the link you sent and all the PayPal
   configurations seem to be correct.
 * The problem happens with Credit/Debit Card payments and PayPal payments. Sometimes
   it says pending and sometimes it says processed as normal. So the issue is not
   just with PayPal, and the issue isn’t that it never works – sometimes it works
   but a lot of times it just remains as pending even though we receive the payment.
 * Is there any way to fix this please?
 *  Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/)
 * (@mikejolley)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/payment-pending-issue/#post-8996634)
 * Updating the order is the gateways job. If it’s another gateway I cannot really
   guess because I don’t know what code is being used.
 *  Thread Starter [dnmdgj](https://wordpress.org/support/users/dnmdgj/)
 * (@dnmdgj)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/payment-pending-issue/#post-9294692)
 * Hi Mike,
 * This issue is still not resolved and it has become a major issue for us. All 
   the payments continuously show as pending even though we received the payment.
   If it is as pending we do not get a notification that the order is placed, so
   orders have been sent out late because we aren’t being notified that a payment
   has been made.
 * If you can please help us out with this that would be fantastic because we are
   lost with this and cannot solve this but is a very big problem. Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Payment Pending Issue’ is closed to new replies.

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## Tags

 * [pending](https://wordpress.org/support/topic-tag/pending/)

 * 4 replies
 * 2 participants
 * Last reply from: [dnmdgj](https://wordpress.org/support/users/dnmdgj/)
 * Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/payment-pending-issue/#post-9294692)
 * Status: not resolved