Title: PAYMENT PENDING error Last modified: May 3, 2017 --- # PAYMENT PENDING error * Resolved [Gr8World](https://wordpress.org/support/users/gr8world/) * (@gr8world) * [8 years, 11 months ago](https://wordpress.org/support/topic/payment-pending-error/) * Hi, and thank you for all your great work. * For some reason were receiving a “PAYMENT PENDING” on a lot of the donations were receiving, any help would be greatly appreciated * Thank you Joseph Viewing 4 replies - 1 through 4 (of 4 total) * Plugin Contributor [Matt Cromwell](https://wordpress.org/support/users/webdevmattcrom/) * (@webdevmattcrom) * [8 years, 11 months ago](https://wordpress.org/support/topic/payment-pending-error/#post-9094938) * Hi there, * Thanks for your words of encouragement! * Regarding PayPal Pending Donations, this is how it works: * A pending donation on the PayPal Standard gateway means that after they finish their donation on PayPal.com, the donor didn’t click the “Return to {website}” link for your Donation Confirmation page, or they never completed the donation at PayPal.com at all. * On some PayPal accounts, the first issue can be mitigated by a redirect: PayPal will redirect back to the donation confirmation page on a successful donation after a number of seconds. On other, newer accounts, that’s a paid upgrade. * Being redirected (or clicking) back to the donation confirmation page is crucial in the donation being marked as complete, since there is a slug attached to the end of the URL confirming which donation it is, etc. That slug includes what PayPal calls the IPN or “Instant Payment Notification.” Without the IPN, there’s no way for Give to “know” which payment has gone through to PayPal. * The first thing I would do is check whether you have Donations in PayPal that actually did complete, but are still marked in Give as “Pending”. After around 7 days, if Give did not get the IPN signal for those Pending donations, it will automatically set those donations to “Abandoned” status instead of “Pending” because it will assume that they never completed their Donation. * Lastly, if you find that MOST of the donations in Give that are marked as “Pending” were actually Complete in PayPal.com, then go to “Donations > Settings > Payment Gateways > PayPal Standard” and at the bottom set the “IPN” setting to “Disabled” and see if that helps resolve the issue. * Thanks for using Give! * Thread Starter [Gr8World](https://wordpress.org/support/users/gr8world/) * (@gr8world) * [8 years, 11 months ago](https://wordpress.org/support/topic/payment-pending-error/#post-9098849) * Hey Matt, I’ve tried a couple of donations myself and I get redirected back and everything is going through, I’ve disabled the IPN but still no luck and All of these pending payment are not showing up on PayPal * Regards J * Plugin Contributor [Matt Cromwell](https://wordpress.org/support/users/webdevmattcrom/) * (@webdevmattcrom) * [8 years, 11 months ago](https://wordpress.org/support/topic/payment-pending-error/#post-9098982) * If they are NOT showing up in PayPal, then they are not being completed at PayPal. Give does not control how the donor is charged once they are at PayPal.com. Basically, Give sends them there, then just waits to hear back whether the donation was complete or not. There’s nothing Give can do to prevent payments from finalizing at PayPal.com. * Would you mind providing a URL to your form so I can test as well? * Thread Starter [Gr8World](https://wordpress.org/support/users/gr8world/) * (@gr8world) * [8 years, 11 months ago](https://wordpress.org/support/topic/payment-pending-error/#post-9106911) * Hey Matt * I went ahead and started to accept payments through the STRIPE gateway and everything seems to work now * thanks for everything Jay Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘PAYMENT PENDING error’ is closed to new replies. * ![](https://ps.w.org/give/assets/icon-256x256.jpg?rev=2873287) * [GiveWP - Donation Plugin and Fundraising Platform](https://wordpress.org/plugins/give/) * [Frequently Asked Questions](https://wordpress.org/plugins/give/#faq) * [Support Threads](https://wordpress.org/support/plugin/give/) * [Active Topics](https://wordpress.org/support/plugin/give/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/give/unresolved/) * [Reviews](https://wordpress.org/support/plugin/give/reviews/) ## Tags * [payment pending](https://wordpress.org/support/topic-tag/payment-pending/) * 4 replies * 2 participants * Last reply from: [Gr8World](https://wordpress.org/support/users/gr8world/) * Last activity: [8 years, 11 months ago](https://wordpress.org/support/topic/payment-pending-error/#post-9106911) * Status: resolved