Support » Plugin: WooCommerce Multi-Step Checkout » Payment Options not loading/showing

  • Resolved VitaSerk

    (@serkankurnaz)


    Hello,

    today finally i got evrything to work!
    Thanks again for the great plug-in and support 🙂

    On my staging site + real site (i just deactivated the plug in there now), the payment options are not loading 🙁
    So the customer can not chose for example at paypal plus, which off the payment methods he wants to use…It is just not showing anything.
    When I deactivate the plug-in, all works fine.
    I am using Astra 2.0 theme and got all cache plug ins deactivated…

    Hope we can also fix this quick! 🙂

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • VitaSerk

    (@serkankurnaz)

    PS: It will work, after you reload the site.
    But I can not expect that from my customers.

    Also I have contacted the PayPal gateaway plug-in creator.

    Plugin Author Diana Burduja

    (@diana_burduja)

    The payment options seem to be loading alright on my side. Here is a screenshot with what I see. There was no refresh involved. Did you meanwhile solve the issue?

    VitaSerk

    (@serkankurnaz)

    Hi @diana_burduja

    thanks for the quick answer.

    This is weird, that it is working for you.

    I have just rechecked it and still not working.
    Please have a look here: https://imgur.com/zYGeQIF
    Tested in Incognito Mode with newest chrome.

    I also checked it on my mobile and paypal PLUS wont load 🙁

    VitaSerk

    (@serkankurnaz)

    Hi @diana_burduja

    fianlly i got it!
    sooo since we also deliever to other countrys, PayPalPlus is waiting for the users location, so he needs to fit in first the country for the delievery. Brefore that, PayPalPlus will be “empty” and after the user adds his country, it will reload the transport and with that also the payment methods for paypal 🙂

    Plugin Author Diana Burduja

    (@diana_burduja)

    Thank you for sharing this.

    By default WooCommerce fills automatically the field for the country. Do you happen to know under what conditions the country isn’t automatically filled?

Viewing 5 replies - 1 through 5 (of 5 total)
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