Title: PAYMENT NOT WORKING
Last modified: January 20, 2026

---

# PAYMENT NOT WORKING

 *  Resolved [becco](https://wordpress.org/support/users/becco/)
 * (@becco)
 * [8 months, 3 weeks ago](https://wordpress.org/support/topic/payment-not-working-12/)
 * Customers complaining they cant pay in the pay pal – I looked into it and pay
   pal was saying Sandboxmode and I could not log into Paypay to pay – Updated pay
   pal and your plugin
 * NOW THERES NO PAYMENT GATEWAY AT ALL AFTER UPDATE
 * Please fix – last time you made me Do a huge plungin conflict – then you updated
   and it was fixed – I know its yu this time because after updating THERES NOW 
   NO WAY TO PAY AT ALL
 * Pay pal is working FINE on my main checkout page. Just no one can book classes
   Again
    -  This topic was modified 8 months, 3 weeks ago by [becco](https://wordpress.org/support/users/becco/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpayment-not-working-12%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [epsupport1](https://wordpress.org/support/users/epsupport1/)
 * (@epsupport1)
 * [8 months, 3 weeks ago](https://wordpress.org/support/topic/payment-not-working-12/#post-18792096)
 * Hi [@becco](https://wordpress.org/support/users/becco/),
 * Thank you for reaching out, and we apologize for the inconvenience you have experienced.
 * Our team has carefully reviewed the issue and identified the root cause as the“
   Terms & Conditions” field using the “Custom Content” option within the “Booking
   Fields” section.
    This has been prioritized, and a fix will be released within
   the next 24–48 hours. In the interim, we recommend using the page or URL option
   for the field or temporarily disabling it.
 * We will notify you promptly on this thread once the fix is available.
    Your cooperation
   and support are truly appreciated.
 *  Thread Starter [becco](https://wordpress.org/support/users/becco/)
 * (@becco)
 * [8 months, 3 weeks ago](https://wordpress.org/support/topic/payment-not-working-12/#post-18794020)
 * Is there a fix yet for this ?? How long is it till an update?
 * Cheers Bec
 *  Thread Starter [becco](https://wordpress.org/support/users/becco/)
 * (@becco)
 * [8 months, 3 weeks ago](https://wordpress.org/support/topic/payment-not-working-12/#post-18795451)
 * Hi I have seen an update and Pay pal is working again. THANK YOU
 * Still cant LOG IN to the paypal – It only allows card imput no loggin
 * So people can pal via card in pay pal by the look – but not able to log into 
   pay pal
 * Is there a way we could just have GOOGLE – Apple Pay?
 * Also can terms and conditoins box be above the forms OR BIGGGER AND PROMINANT
   as it is so easy to miss, as it sits off screen and you have to scroll down.
    -  This reply was modified 8 months, 3 weeks ago by [becco](https://wordpress.org/support/users/becco/).
 *  Plugin Support [epsupport1](https://wordpress.org/support/users/epsupport1/)
 * (@epsupport1)
 * [8 months, 3 weeks ago](https://wordpress.org/support/topic/payment-not-working-12/#post-18796758)
 * Thank you for the update—we’re glad to hear PayPal payments are working again.
 * Regarding the issue
 * > Still cant LOG IN to the paypal – It only allows card imput no loggin
   > So people can pal via card in pay pal by the look – but not able to log into
   > pay pal
 * Could you please elaborate more, and additionally, if possible, please share 
   the screenshots of the issue you are facing?
 * For Google Pay and Apple Pay, you can enable these options by using our EventPrime
   WooCommerce Checkout extension, which allows you to use WooCommerce’s payment
   gateways.
 * You can find the extension here:
    [https://theeventprime.com/all-extensions/woocommerce-checkout/](https://theeventprime.com/all-extensions/woocommerce-checkout/)
 * Regarding the Terms & Conditions visibility, our team is reviewing, and we will
   update you shortly.
 * Thank you for your patience.

Viewing 4 replies - 1 through 4 (of 4 total)

 The topic ‘PAYMENT NOT WORKING’ is closed to new replies.

 * ![](https://ps.w.org/eventprime-event-calendar-management/assets/icon-256x256.
   gif?rev=2961582)
 * [EventPrime – Events Calendar, Bookings, Tickets & AI](https://wordpress.org/plugins/eventprime-event-calendar-management/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/eventprime-event-calendar-management/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/eventprime-event-calendar-management/)
 * [Active Topics](https://wordpress.org/support/plugin/eventprime-event-calendar-management/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/eventprime-event-calendar-management/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/eventprime-event-calendar-management/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [epsupport1](https://wordpress.org/support/users/epsupport1/)
 * Last activity: [8 months, 3 weeks ago](https://wordpress.org/support/topic/payment-not-working-12/#post-18796758)
 * Status: resolved