Title: Payment Not Processing
Last modified: December 2, 2024

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# Payment Not Processing

 *  Resolved [robert2081](https://wordpress.org/support/users/robert2081/)
 * (@robert2081)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/payment-not-processing-5/)
 * I am not able to process payment thorough the form it is stuck on loading after
   i click on pay. I am getting an error in the console. Please help me out with
   this issue. The form is opening on click of the book now button on header.
 * ![](https://i0.wp.com/i.ibb.co/SnZVMRb/Screenshot-2024-12-02-224643.png?ssl=1)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpayment-not-processing-5%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [robert2081](https://wordpress.org/support/users/robert2081/)
 * (@robert2081)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/payment-not-processing-5/#post-18174335)
 * That issue is now resolved but i cannot setup the email template the text comes
   all in one line in the email even if a put html br tags in their or not. All 
   the information in the email comes in one long line without any breaks I have
   tried using the use html type content checkbox as well but that also does not
   work.
 * ![](https://i0.wp.com/i.ibb.co/wKzJMYy/Screenshot-2024-12-03-010748.png?ssl=1)
    -  This reply was modified 1 year, 4 months ago by [robert2081](https://wordpress.org/support/users/robert2081/).
    -  This reply was modified 1 year, 4 months ago by [robert2081](https://wordpress.org/support/users/robert2081/).
 *  Plugin Support [Muhammad Usama Azad](https://wordpress.org/support/users/usamaazad99/)
 * (@usamaazad99)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/payment-not-processing-5/#post-18175835)
 * Hi [@robert2081](https://wordpress.org/support/users/robert2081/) ,
 * I hope you’re doing well.
 * Thank you for reaching out to the WP Experts Support Team. We will attempt to
   replicate the issue on our staging environment and will update you accordingly.
 * Thanks & Regards,
   WP Experts Support Team
 *  Plugin Support [Muhammad Usama Azad](https://wordpress.org/support/users/usamaazad99/)
 * (@usamaazad99)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/payment-not-processing-5/#post-18178349)
 * Hi [@robert2081](https://wordpress.org/support/users/robert2081/) ,
 * I hope you are doing well.
 * We have attempted to replicate the issue in our environment, but everything seems
   to be working fine as expected. I have attached the screenshot links below for
   your reference:
    - [Screenshot 1](https://tinyurl.com/26k8xlrq)
    - [Screenshot 2](https://tinyurl.com/27p6u4co)
 *     ```wp-block-code
       Dear Admin,
   
       We have received a new booking submission through the website. Below are the details:
   
       Booking Information:
   
       Name:  [first_name] 
       Email:  [user_email]
   
       Payment Information:
       Booking Fee Paid:  [total_amount] 
       Payment Method: Credit Card
       ```
   
 * If you are still experiencing the issue, kindly open a ticket on WP EasyPay official
   website. Our Technical Team will assist you directly.
 * We look forward to hearing from you soon.
 * Thanks & Regards,
   WP Experts Support Team
 *  Plugin Support [Muhammad Usama Azad](https://wordpress.org/support/users/usamaazad99/)
 * (@usamaazad99)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/payment-not-processing-5/#post-18216177)
 * Hi [@robert2081](https://wordpress.org/support/users/robert2081/) ,
 * Hello ,
 * I hope this message finds you well.
 * We are reaching out to follow up on our previous communication, as we haven’t
   received a response from you. We hope everything is going smoothly on your end.
 * Please do not hesitate to contact us if you have any questions or concerns. We
   are here to assist you.
 * Warm regards,
   WP Experts Support Team
 *  Plugin Support [Muhammad Usama Azad](https://wordpress.org/support/users/usamaazad99/)
 * (@usamaazad99)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/payment-not-processing-5/#post-18247148)
 * Hi,
 * I hope you are doing well,
 * We are marking this thread as resolved due to inactivity. If you encounter any
   further issues, please feel free to open a new thread.
 * Have a great day!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Payment Not Processing’ is closed to new replies.

 * ![](https://ps.w.org/wp-easy-pay/assets/icon-128x128.gif?rev=3125114)
 * [WP Easy Pay – Payment and Donation form Builder for Square](https://wordpress.org/plugins/wp-easy-pay/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-easy-pay/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-easy-pay/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-easy-pay/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-easy-pay/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-easy-pay/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Muhammad Usama Azad](https://wordpress.org/support/users/usamaazad99/)
 * Last activity: [1 year, 3 months ago](https://wordpress.org/support/topic/payment-not-processing-5/#post-18247148)
 * Status: resolved