Support » Plugin: Event Registration » Payment not posting when made via PayPal

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  • I am having a similar problem. When someone clicks the Pay Now button just after registering for an event, the button does nothing. It does not take them to PayPal. But when they get the email reminder to pay, click the link, and then click the Pay Now button…that DOES work. So why does it work when going through the email but not on the site right after registering?

    I have not had that issue, but I would look to make sure and possibly event re-enter, the code for the payment page and make sure all settings are correct for linked pages in the master plugin settings. I had a similar issue where someone had put the payment code into visual instead of html.

    I think I have the same issue as well. So far I have only messed with paypal sandbox… so that might be it, but it seems like it should work. I go through to test the process. everything seems to goes fine. But when returned to the site it says “no payments received.” I later get an email with

    Sandbox Instant Payment Notification – Failure
    An instant payment notification was received but not posted!

    The purchaser email gets registration and payment notifications.

    That sounds like the same thing I am seeing.

    Any update on this? Is this just a problem with a few people? or? I want to get this taken care of but I dont know where else to look.

    I have not heard from the dev team despite posting here and contacting them via email directly. It has been almost 6 weeks with no response.

    Hey there,

    I know PayPal can be pretty tricky. We solved these issues by implementing PayPal Express is on our plugin Event Espresso. However, it seems this plugin, Event Registration, is defunct/removed from WordPress. We have spent a lot of time debugging and fixing PayPal issues over the years with Event Espresso. If you need a reliable event registration plugin, I would recommend Event Espresso: https://wordpress.org/plugins/event-espresso-decaf/

    Hope that helps. Please let me know if I can help in any way.

Viewing 7 replies - 1 through 7 (of 7 total)
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