• Resolved jeffatrmc



    We are having some weird issues where when a customer tries to submit a payment for an order it can no longer just authorize the payment without capturing. It has to charge the payment. If we try to set it up to only authorize, It technically works as stripe sees the payment and we see what they ordered, but the customer doesn’t see a receipt. Instead, they see the same screen they were just on with a blank red bar across the top. Leading them to believe the payment didn’t go through.

    I’m wondering how to fix it so the customer sees a receipt instead of an incorrect blank error. Not sure why this started randomly but seems to be tied to the authorization request I think. Any help would be appreciated.


    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Payment no longer authorizing’ is closed to new replies.