Support » Plugin: WooCommerce » Payment methods in account

  • Hello dear support,

    since the new upadte 2.6 I have a new layout in the woocommerce “my account”.
    There is now ..

    Payment Methods
    Account Details

    Works great – but only the “payment methods” is making trouble.
    If I click on it, I get to “…/my-account/payment-methods/”

    It’s saying: “No saved methods found.”
    There is a button below “Add Payment Method”.

    If I click on it, it’s showing me in “…/my-account/add-payment-method/”:

    “Sorry, it seems that there are no payment methods which support adding a new payment method. Please contact us if you require assistance or wish to make alternate arrangements.”

    1) How can I add a payment method?
    2) How can I change the page that is shown? I tried to change it by changing the endpoint’s name with a page I already had for payment methods. It’s not changing anything.
    3) How can I remove that link “payment methods” in my account?

    with best regards


Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Author Mike Jolley


    We’re going to remove that if not supported by your gateways in 2.6.1. Please wait for the update early next week 🙂

    Thanks for your fast reply! Glad to hear that 🙂

    However it would be nice to link that how I would like. Maybe you could think about that in your update.

    With best regards


    Plugin Author Mike Jolley


    I have the same question 🙂

    but it will support and Paypal, right?

    Caleb Burks


    Automattic Happiness Engineer

    I’m not sure, depends on what the gateway will allow. I believe this is working with Stripe:

    Can confirm. I have Stripe gateway 3.0.2 right now and see the Payment Method tab.

    I want to know, how can I enable this for Check Payment checkout method?

    Caleb Burks


    Automattic Happiness Engineer

    How would a user save a check to their account? That’s not possible or useful ;p

    You would not be saving a check to your account, but telling the system that you want to pay offline. Ie. pay with a check or settle up offline.
    You can use Check Payment to act like invoiced billing; send a paper invoice through the mail. Of course you need a different system to create the invoice and send it, but Woo has hooks to trigger other systems.

    My question is:
    If a person wants to stop using their credit card and start paying by invoice, can they change their payment method to be the built in Check Payment gateway?

    Danny Santoro


    Automattic Happiness Engineer

    If a person wants to stop using their credit card and start paying by invoice, can they change their payment method to be the built in Check Payment gateway?

    To save it, no, that’s not built in to WooCommerce. They would need to select that method during checkout for each order.

    We are currently running WooCommerce 2.6.4 and are still seeing the Payment Method even though it appears that our payment gateway (Moneris) doesn’t support this.

    Caleb Burks


    Automattic Happiness Engineer

    Your gateway must support either add_payment_method or tokenization then.

    You can make sure the tab is removed by deleting the endpoint at WooCommerce > Settings > Account:



    @icaleb, thank you for the instructions to remove the endpoint. Only thing I would add is to re-save permalinks. Endpoint was still available until I did that.

    Any news on this? did someone find a fix? I have been having the same problem, I have removed the endpoint but I believe my customers need this funtionality. (My gate way is PayPal)

    Nevermind, Just did some more research and my Intuit QBMS Payment Gateway cant save payment methods this way right now. nothing to do with Woocommerce. I need to do research to see if I can get around that.



    Seriously this functionality doesn’t support Paypal?
    I have Paypal and Stripe integrated but can only see Stripe. Is there any way around this?


Viewing 15 replies - 1 through 15 (of 15 total)
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